"My stay at Windward Passage Hotel was extremely disappointing and unacceptable. I am requesting a significant partial refund because the condition of the hotel and lack of service did not match what I paid for.
During my 5-day stay (August 28-September 2nd), I had to change rooms THREE times, which was extremely inconvenient. I also experienced lack of cleanliness through out all of the rooms I was switched to. Photos are attached showing a dirty remote, a moldy/nasty electrical outlet, a dirty...
"Breakfast was simple, perfect and served quickly. Great view! The restaurant was closed for the off season so I couldn’t rate that. Salt water pool was crystal clear. There’s a walk up but if you don’t mind stairs I loved this inexpensive homey place."
"My husband and I traveled to ST Thomas over the weekend. We were very excited about this new destination since we invested a little extra to stay in what we thought would be a high end establishment.
On day two of vacation during the early morning hours a roach was seen in the room. At 4:30am the front desk was called twice. My husband went down to the front desk to find no one there. Around 6am we received a callback from a staff member. A few minutes later a young boy came to the room with a...
"We really enjoyed our stay at this hotel! The room was very clean, the beds were comfortable, and the gym was super well-equipped. The breakfast, which was included with our stay, was also very good.
The staff was incredibly helpful and attentive throughout our visit. The front desk even called a taxi for us, which was very convenient and greatly appreciated.
Overall, we had a wonderful experience and would definitely stay here again. Highly recommended!"
"Husband and I only stayed for a night but would gladly stay again. Karen and Angie are gracious hosts and have great recs on places to eat and sights to see. Would definitely recommend!"
"Let me start off by saying the staff was truly amazing!!!! Everyone was always super friendly and nice. The only thing that I have to speak on is that we thought that we were getting bites from mosquitoes but I’m pretty sure that these are bedbugs that was biting us. So I did text the property once I got to Miami. I do have pictures as well. But, everything else was completely a good experience."
"The views were beautiful and walking distance to town. The room was clean but our room was unfinished. For example, windows with no curtains and a slider that only had a partial curtain and didn’t fully close. The neighbors got a show every night (and not by choice) Also our water was cut off -twice- but they quickly fixed it. The pool area was hit or miss with too many day-passers drowning the vibe.
When you arrive - expect to carry your luggage up two flights of stairs. The food was excellent...
"The atmosphere was perfect. Quiet and intimate. The view was amazing. The staff was helpful and polite. The breakfast was fast and delicious. The room and pool was clean. Free parking, and friendly kitties. Wish we stayed longer. Would highly recommend!"
"Excellent place to stay on Saint Thomas. The owners are very responsive, friendly, and accommodating. Clean and spacious rooms a short walk from downtown Charlotte Amalie. This is a small, locally owned "hotel" that has an intimate, relaxed vibe. Easy access and parking."
العديد من الفنادق ذات تصنيف 4-نجوم بها الخدمات ذاتها الموجودة في الفنادق ذات تصنيف 3-نجوم. عرض جميع الفنادق ذات تصنيف 4-نجوم في سانت توماس وسانت جون.
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
معرفة المزيد عن سانت توماس وسانت جون
استكشف منطقة سانت توماس وسانت جون الاستوائية وذلك من خلال جُزُر، وغوص حر، وزيارة المعالم المشهورة مثل شاطئ سابفايير.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
كن دقيقًاابحث فيما يقرب من مليون منشأة فندقية حول العالم
