"The property itself is very nice, however the experience at the front desk checking in was not that good. The last thing one wants to do is to try to remember 20 plus things someone is saying to you about the amenities etc. after you have traveled for over 10 hours and is tired and beat! I think a print out of those things would be extremely helpful to give to guests instead of someone saying it while one is trying to fill out forms. The gentleman at the front was not welcoming at all. The other...
"The property itself is very nice, however the experience at the front desk checking in was not that good. The last thing one wants to do is to try to remember 20 plus things someone is saying to you about the amenities etc. after you have traveled for over 10 hours and is tired and beat! I think a print out of those things would be extremely helpful to give to guests instead of someone saying it while one is trying to fill out forms. The gentleman at the front was not welcoming at all. The other...
Roger