Find 3 Star Hotels in Portland, MI from SAR 277

"Tiles were broken in bathroom and pool area Hot tub edges were sharp and my child cut themselves. There were dark brown spots on the trim edges in the bathroom. Front desk associate was in her personal phone speaking very loud and vulgar. Other guests around our room were very inconsiderate of night time "

"Clean room Swimming was fun"

"I checked into my room, noticed immediately that the covers were dirty had stains on them. The curtains to the room were broken half down stains on them. The bathroom was very filthy. Had to go in wipe down the toilet and the sink stains all over the sitting area chairs, and I also took pictures. It was a very unpleasant day was very unsatisfied, and the staff was not accommodating to the situation."

"The staff was very nice and the coffee machine were great and was complementary"

"We just returned from staying at this hotel and we loved it. The hotel is very modern and chic and very clean. The hotel was very crowded but oddly enough, we never heard a peep when in our room. I will say there was only one desk clerk and we had to wait about 10 minutes just to check in. There seemed to be a large group with a kid's basketball team that were all checking in around the same time. It would have helped to have had another clerk though. All in all, I would highly recommend this Hyatt. Be prepared to pay $14 to park in their lot though. There were spots right outside the door in their lot but we were told there was no overnight parking there even though we recognized some of the same vehicles wjen we checked out from thr night before parked there. That is my only complaint. "

"Friendly Staff, nice rooms, great location!"

"Hotel was clean. Bed comfortable. Friendly staff. Appreciated breakfast. Great location "