"Overall, a good stay, but certainly not five-star. The beach and crystal-clear water were stunning, the pools offered plenty of shade, and the food was fantastic, even at the buffet. Rooms were average, with rough towels, no quilt, minimal toiletries, and empty liquor bottles never refilled.
Most concerning was the lack of phone assistance. I repeatedly called the front desk, once for over 30 minutes. Calls went unanswered or were disconnected. What if there had been an emergency?
Staff...
"Overall, a good stay, but certainly not five-star. The beach and crystal-clear water were stunning, the pools offered plenty of shade, and the food was fantastic, even at the buffet. Rooms were average, with rough towels, no quilt, minimal toiletries, and empty liquor bottles never refilled.
Most concerning was the lack of phone assistance. I repeatedly called the front desk, once for over 30 minutes. Calls went unanswered or were disconnected. What if there had been an emergency?
Staff...
Alejandro Antonio