"Staff were kind and helpful. The overall experience was good. The only complaints I have are that the lazy river/pool was not heated as described and was actually quite cold and the rooms were not the cleanest. The common areas of the hotel were clean looking and the important parts of our room such as bed and shower were clean but the room was dirty in general. Less important areas such as doors and walls appeared like they had not been wiped in quite some time. We still had a good experience...
"Staff were kind and helpful. The overall experience was good. The only complaints I have are that the lazy river/pool was not heated as described and was actually quite cold and the rooms were not the cleanest. The common areas of the hotel were clean looking and the important parts of our room such as bed and shower were clean but the room was dirty in general. Less important areas such as doors and walls appeared like they had not been wiped in quite some time. We still had a good experience...
Melissa