Find 3 Star Hotels in Lancaster, MA from SAR 344

"Old place, walls/ceilings stained. No water in pool. Breakfast was a joke, toast and a plastics container of store bought mini muffins. Pillows were terrible, had to go buy my own. Don’t recommend staying here, not even for the price. "

"There's a renovation going on, which we did not know about. As a consequence, and this wasn't disclosed in advance, there is no breakfast or similar amenities. The advertised breakfast was a key reason I booked, so this felt like fraud. We were offered the option of a refund if we left, but there was nowhere else to go at that point. The room itself was initially blocked by construction debris, and had construction dust hanging in the air, which made for an allergy-triggered, unpleasant night for all. Easily among my worst stays ever."

"Clean vibrant rooms, easy check in and check out. Pool was small but fun and had great hours as did the fantastic fitness center which my teen boys were very thrilled with. Staff was friendly and prompt and bed was extremely comfortable. Only negative was the heat/ac was tricky to work. We will stay there again."

" We stayed there one year ago and everything was so great we came again. Check in staff was indifferent in fact I stood at the counter several minutes being ignored by the check in person while he stared at his computer and did no even acknowledge me standing there. Not even "hello, I will be with you in a minute." Only when another staffer came over was I acknowledged. Breakfast Sat.morning un-managed. By 8am, no coffee, no hot water. Mlk etc. at both counters empty. Nobody checking. 30 minutes before they started making more coffee. Not enough chairs for guests. Some guests actually wiping their own table down and their own dishes from the kitchen.Trash can at the dish drop off full to overflowing. It was disgusting. The kitchen staffer bringing out food was working very hard trying to do everything with no help.The desk staffer who ignored me the day before was there walking. Looked like he was supposed to be helping/managing but he was doing practically nothing and appeared to have no clue what his job was. Many people asking the kitchen guy and him for coffee, milk etc. This should not be happening. A year ago there was one woman handling the whole room and she was fantastic! Cleaning, clearing tables , straightening chairs and checking coffee, milk etc.I know it was the weekend and the place seemed reasonably full but this should not happen. Very disappointed! "

"Yes it's safe "

"Parking lady. Nothing within walking distance."

"Clean!!!"

"Breakfast at the sister hotel across the parking lot was good."