"Room was clean. Staff very helpful and friendly. Bar facility was lacking in drink selection for ladies. A cocktail menu would have been great. The decor is outdated, it would have been a fantastic place in its heyday. Dinner meals were a little average but the dessert was delicious. Overall we had a comfortable nights stay."
"First we were given a room that hadn't been cleaned but this was quickly sorted and we were switched to another room. However, it was so damp as to be unfit for use, particularly as my wife is asthmatic. The damp odour and poor atmosphere both in the room and the corridor meant we decided to leave and went to an another hotel. The evidence of damp was so obvious as to beg the question why the hotel management felt it appropriate to book out the room."
"Not usually one to write a review but I had to this time! From the outside looking in you would think this is a beautiful place to stay but in my experience it was anything but! For some reason me and my wife were put in a disabled room to start with? Which we found odd! Stated on our reservation that we had a double bed, we didn’t it was 2 singles pushed together? We then booked a table at the restaurant expecting a nice meal, after waiting 15 minutes for a member of staff to actually show up,...
"The hotel is fine, but I was charged twice for the same stay. When I arrived the people at front desk took payment from my card, but their system (not Expedia's) had already done the same. They said this was an honest mistake, acknowledged it, and said they would refund the duplicate payment in the following days. More than a month afterwards they now refuse to do so, and it is impossible to even get in touch with the people at front desk. Their management system for problem resolution is a bot...
"The Buck Inn is in a prime central location on a picturesque street. I think some of the recent reviews are unfair. Richmond is an expensive town and most places charge £160 to £180 per night. The Buck Inn charges £85 a night for a double and that includes a very good breakfast. The room is a large en-suite with tea/coffee/hot chocolate facilities and a fair sized tv. Good quality toiletries are provided. The bedding is clean and very good quality and the bed is comfortable. The downsides are...
"Room was excellent with great shower. Evening meal from the restaurant menu was very good.
Continental style breakfast was served to the room in a basket hamper.
An enjoyable stay overall"
"Overall a very good Hotel However two issues which explain my revised rating. On the first night there was a very loud fire alarm at 1.45am which lasted for about 10 minutes. We had a room at the very top of the building so in the absence of any Hotel staff we dressed and made our way down to reception area and were recommended for safety to stand outside in the rain! It transpired it was a false alarm but nether my wife or I saw any staff member. Another guest mentioned that this was the second...
"We had a twin room. It was very small and not really suitable for 2 adults, but would maybe work for 2 children. The shower room was tiny, you had to open the door, move to in front of the sink, and close the door before you could get to the loo. Step down from the shower is huge.
The curtain is at least 6 inches from the window so lets a lot of light into the room and as they have an illuminated sign on the building I found it very hard to sleep.
Food was good."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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