"47 minutes before our arrival, I received a call from a woman claiming to be a manager from Etage. I booked 2 rooms and she stated that she could only provide one of the rooms that they were "sold out". I booked the rooms via Expedia on January 31. I asked why the call the day of arrival. She stated, you booked through a site other than Etage and they are sold out. She became very hostile and when I told her she was being hostile she accused me of being hostile. I told her it was unacceptable...
"47 minutes before our arrival, I received a call from a woman claiming to be a manager from Etage. I booked 2 rooms and she stated that she could only provide one of the rooms that they were "sold out". I booked the rooms via Expedia on January 31. I asked why the call the day of arrival. She stated, you booked through a site other than Etage and they are sold out. She became very hostile and when I told her she was being hostile she accused me of being hostile. I told her it was unacceptable...
Teresa