"This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional.
The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one...
"This hotel is completely unacceptable and unsafe. I was given a room different from what I booked and still charged more. After only a few nights, my body was covered in bedbug bites, and the mattress showed clear signs of infestation and poor hygiene. I had to change rooms, and the replacement room was barely functional.
The worst part: after checkout, I left three bags at reception to collect later, and two were stolen. The staff and management showed zero responsibility or urgency. No one...
Akram