"We arrived at the property around 7:45 pm after a long day at the theme parks. I was greeted by a friendly security guard who informed me that the front desk staff member was on her lunch break. Due to being short-staffed, we couldn’t check in until she returned. Our group consisted of 19 people from four families, so this was a bit disappointing. Nevertheless, we waited in the lobby and were promptly assisted when she came back at 8:10. The staff member was gracious and apologetic, and we...
"We arrived at the property around 7:45 pm after a long day at the theme parks. I was greeted by a friendly security guard who informed me that the front desk staff member was on her lunch break. Due to being short-staffed, we couldn’t check in until she returned. Our group consisted of 19 people from four families, so this was a bit disappointing. Nevertheless, we waited in the lobby and were promptly assisted when she came back at 8:10. The staff member was gracious and apologetic, and we...
Frances