"1 star — Repeated hotel moves, electrical problems, and awful customer service
My experience with Gaia Pyramids Hotel was extremely disappointing. We were moved three times during our stay, and the customer service was awful.
When they sent us to another hotel, the staff had no idea we were coming. They were confused and completely unprepared for us. There was clearly no coordination between the properties.
The second property was below the standard we had booked and in an area where we felt...
"Best location, as close to the pyramids as you can get. The room was perfect and with the best ever breakfast included. Dina helped us a lot with useful tips and made us feel at home. Thanks to Dina and the rest of the staff!"
"I enjoyed my stay in this hotel. Its location is excellent, for me, it is clean with nice furniture.
However, the check-out procedure is strange , the keep guests waiting until some one goes up to check the room and gives clearance to to the receptionist to release the guest with a written paper to the security at the exit door !!!"
"bonjour
trés belle hotel , le personnel top trés serviable je recommande ,juste en face du grand musée qui est époustouflant et a 4 km des pyramides , surtout que maintenant pourles taxi il y a UBER pour se déplacer et très peu cher ,un grand merci a tout ce personnel au petit soins pour vous le sejouir etait juste formidable"
"Charged 15dollar for shuttle even it's advertised free but said only free for min for 3nights stay.
Also he refused to provide us with dinner even when paid for it.
Breakfast very poor
The whole place near stable not safe and not sign or reception
I would recommend this place and hope Expedia will stop dealing with very poor host.
Surprised to see few reviews saying it's good !
Definitely not for family or elderly people
Thanks"
"AS CLOSE TO THE PYRAMIDS AS YOU CAN POSSIBLY GET, SECONDS AWAY FROM THE ENTRY GATE. It’s everything you need for your stay in Egypt to feel at home safe and yet still amongst the locals. Staff was polite, kind very friendly and willing to help with all needs and suggestions rooftop has an amazing view of the pyramids and the sphinx. Would recommend only about 40 mins from airport. Staff makes your life easy and simple will be returning. I was only here for a 16 hour later they made sure I was...
"A la llegada dos habitaciones de 5 no estaban disponibles. Nos ofrecieron un realojo en el hotel de al lado, de menor calidad, y peores habitaciones.
Trsd 2 horas de conversaciones con hoteles.com y el hotel, Tuvimos que aceptar por que ya eran las 2am. Nuestra reserva estaba realalizada 1 mes antes.
El desayuno escaso, y si se gastaba la fruta que no era mucha, no se reponia. Un pais donde la fruta es muy economica"
"Kush Hotel is a small (family-owned) hotel in a a renovated multi-story building. The interior is new and everything is clean. The staff are friendly. The building is located near the New Cairo Museum. The only concern I had was the location. Hotel is located in a small low-income neighborhood that is surrounded by intersecting highways in all directions. You can see the beautiful new museum from your room window but there is no way that you can walk to it. You have to take a taxi or Uber....
"No me gustó para nada todo sucio y el desayuno para nada como lo anuncian mucho ruido estaban remodelando hacían demasiado ruido no se puede descansar, no lo recomiendo nada."
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
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