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"I had high expectations for this hotel because it presents itself as a luxury property, but unfortunately the cleanliness and overall maintenance didn’t match that standard. The biggest disappointment was the pool area. Every lounge chair was visibly dirty and covered in stains, making them unpleasant to use. At one point there were also no towels available by the pool, which was frustrating. Inside the hotel, the common areas and floors also didn’t appear to be cleaned regularly and lacked the...

"Hotel Zaza is the definition of a boutique hotel. The decor was beautiful and artsy -there was even a nice smell everywhere we went. The staff was helpful and we enjoyed the daily coffee service and afternoon sweet treats- a nice touch! The 7th floor pool and restaurant area is so cute and well appointed - feels like an escape. I’d go back in a heartbeat - we didn’t get a chance to eat at the restaurant but the menu looked superb. The actual room was more of the same - beautifully decorated and...

"Cleanliness"

"We had a great stay the hotel is so charming and had all the amenities, I would recommend 💯"

"Loved how uniquely decorated this hotel is. Chic, urban cowboy. Fridge comes well stocked and snacks/drinks are available for purchase. The motel is old, but think eclectic retro. If you want a unique experience, this is perfect and it is also perfectly located near great shops and food all within walking distance. The only reason a took a star away is because the restroom is tiny with no counter space and the bathroom plumbing was a bit loose when turning on the shower ;again, it is an older...

"Hotel bien bien ubicado y con buenas instalaciones"

"Very accommodating and friendly. Had a minor issue with AC which they fixed right away and then gave us free Starbucks gift card for onsite due to the inconvenience."