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Hotel Crocus

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Luxury
4.0 star property
9.2

Wonderful

Elegant escape in the city center

Amidst the vibrant city center, Hotel Crocus boasts elegant design with a serene garden and inviting terrace. Unwind at the luxurious spa, enjoy the indoor pool, and savor delightful moments at the coffee shop and bar.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
The current price is SAR 426
SAR 465 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 70 per person
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 500 (one-way), (up to 18 years old)
  • Uncovered self parking fee: PLN 50 per day
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Hotel Crocus have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hotel Crocus?

As of 22 Jumada I 2026, prices found for a 1-night stay for 2 adults at Hotel Crocus on 24 Jumada I 2026 start from SAR 426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Crocus pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 80 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 50 per day.

What time is check-in at Hotel Crocus?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Crocus?

Check-out is at 11:00 AM.

Does Hotel Crocus provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 500 per vehicle applies.

Where is Hotel Crocus located?

This family-friendly Zakopane hotel is located in a national park, within a 15-minute walk of Wielka Krokiew and Krupowki Street. Snowlandia Snow Maze and Zakopane Aqua Park are also within 15 minutes. Zakopane Station is 23 minutes by foot.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 63 out of 96 reviews
Rating 8 - Good. 25 out of 96 reviews
Rating 6 - Okay. 5 out of 96 reviews
Rating 4 - Poor. 2 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

Reviews

Verified

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, personnel, cuisine.
Stayed 13 nights in Jun 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
The exterior and location are great, but the rooms are dated. The pool and Spa are very good. I'd recommend it to families.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to stay
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent--near the hiking trails and away from town noise.
Stayed 10 nights in Jun 2023
Verified

10/10 Excellent

renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very picturesque, very nice setting
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. excellent breakfast
Stayed 3 nights in Apr 2023
Verified

6/10 Okay

Agnieszka

Liked: Cleanliness, staff & service
I have paid for a upgrade for my room
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Cezary

Liked: Cleanliness, staff & service, property conditions & facilities
Pomocny personel dobre sniadania czyste pokoje. Chetnie wrocimy w przyszlosci.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Jelle pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt fint hotel , fint rum, trevlig personal, bra frukost, osv… Inget att klaga på
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good restaurants close by, handsome interior
Stayed 9 nights in Jun 2022
Verified

10/10 Excellent

In suk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내에서 조금 떨어져 있어 조용하고 편안한 곳이었네요. 새벽 3시에 check out 하는데 조식을 포장해서 챙겨주는데 감동이었음
Stayed 2 nights in May 2022
Verified

8/10 Good

KRZYSZTOF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dobre jedzenie, fajny pokój zabaw i ekstra strefa basenowa
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Jakub

Liked: Cleanliness, property conditions & facilities, room comfort

Ok z małym "-"

Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok. PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Stayed 1 night in Dec 2021
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkgebühren recht hoch. Frühstücksbüffett exzellent.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idealne położenie.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super lokalizacja jeśli twoim kierunkiem są góry

Hotel wybrany ze względu na bliskość kolejki na Kasprowy. Solidny hotel, wspaniała obsługa, wszystko jak powinno być.
Stayed 4 nights in Aug 2020
Verified

10/10 Excellent

IURII

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отдых в любимом городе

Были с семьей со 2 по 6 января. В Закопане ездим более 20 лет и много где проживали.Есть с чем сравнивать. Хороший отель с хорошим завтраком. Бесплатная парковка , местоположение не в центре Это хорошее сочетание цены и качества, комфорта и удобства. Есть спа-центр, но к сожалению мало им пользовались, так как все свое время проводили то на горках, то прогулки по городу.Отель рекомендую
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel en parfait etat, tres propre. Le personnel est très gentil , la réception donne des idées dexcursion. Le restaurant est excellent.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing. The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ,very clean, nice room best spa ,friendly staff
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So stellen wir uns ein 4Sterne Hotel vor.Gehobener Service und Ausstattung
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent service (the staff had this no-problem attitude - super positive) and fantastic free breakfast. No negatives. Rooms were not over the top but very clean, cozy and comfortable.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suveränt hotell

Fantastiskt hotell. Fint spa. Härliga behandlingar. Fina rum. Extrasängen var bra- brukar ju vara dåliga sängar annars. Vi är väldigt nöjda. Bra mat också. Låg centralt. Lätt o gå till bussen och åka mot bergen.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä palvelu, ystävällinen henkilökunta, loistava ruoka ja erinomainen aamiainen.
Stayed 4 nights in Jul 2019