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Hotel Balcón del Parque

3.0 star property
Hotel in Xalapa with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Balcón del Parque

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board
Senior Room | Premium bedding, down comforters, desk, iron/ironing board
Front of property
Presidential Room | Private kitchen | Coffee/tea maker
Presidential Room | Premium bedding, down comforters, desk, iron/ironing board
Hotel Balcón del Parque sits in the city center, offering a welcoming atmosphere with its restaurant and high-speed WiFi. Guests appreciate the thoughtful conveniences including luggage storage, an elevator, and round-the-clock front desk support.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, desk, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | View from room

Junior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Room

Senior Room | Premium bedding, down comforters, desk, iron/ironing board

Senior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, desk, iron/ironing board

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Down duvet
Hair dryer
Jetted bathtub
Rainfall showerhead
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Family Cabin

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, desk, iron/ironing board

Presidential Cabin

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Private bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, down comforters, desk, iron/ironing board

Presidential Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Smart TV
Premium bedding
Down duvet
Separate bathtub and shower
Hair dryer
  • Park view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
Rafael Ramírez, 62, Xalapa, VER, 91000

What's nearby

  • Los Tecajetes Park - 2 min walk - 0.2 km
  • State Theatre - 5 min walk - 0.5 km
  • Juarez Park - 13 min walk - 1.2 km
  • Xalapa Cathedral - 15 min walk - 1.3 km
  • Paseo de los Lagos Park - 3 min drive - 1.9 km

Getting around

  • Xalapa Station - 13 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 26 min drive

Restaurants

  • ‪Asadero Cien - ‬4 min walk
  • ‪La Estancia de los Tecajetes - ‬7 min walk
  • ‪Hotel Xalapa - ‬6 min walk
  • ‪Sal Y Piedra - ‬4 min walk
  • ‪Churrería de Xalapa - ‬2 min walk

About this property

Hotel Balcón del Parque

Hotel located in Xalapa Centro
Hotel Balcón del Parque provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and an elevator
  • Smoke-free premises
Room features
All guestrooms at Hotel Balcón del Parque boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Frequently asked questions

Is Hotel Balcón del Parque pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcón del Parque?

Self parking is free at this property.

What time is check-in at Hotel Balcón del Parque?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Balcón del Parque?

Check-out is at noon.

Where is Hotel Balcón del Parque located?

Located in Xalapa Centro, this hotel is within a 10-minute walk of Los Tecajetes Park, State Theatre, and Xalapa Metropolitan University. IMAC Xalapa and Juarez Park are also within 1 mi (2 km).

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Reviews

Hotel Balcón del Parque Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 123 out of 157 reviews
Rating 8 - Good. 24 out of 157 reviews
Rating 6 - Okay. 4 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 3 out of 157 reviews

Reviews

8/10 Good

HECTOR JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel costo beneficio, limpio y con bonita vista al parque de Xalapa. Agradable estancia.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylfra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó su vista al parque y su tranquilidad. La limpieza de la habitación fue excelente!! Por supuesto regresaremos.
Stayed 2 nights in Sep 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel estupendo, moderno, impecable y con muy buen servicio
Stayed 2 nights in Jul 2025

10/10 Excellent

Norman Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel en el que me eh hospedado.
Stayed 1 night in Jun 2025

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar
Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia en el hotel fue muy buena y placentera. La atención del personal (recepcion y las personas de aseo a las habitaciones) es muy atenta y resuelven muy rapido las solicitudes. Las habitaciones son muy comodas y limpias.
Stayed 3 nights in Aug 2025

8/10 Good

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es céntrico y tiene una vista muy bonita, lo recomiendo :)
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para descansar
Stayed 1 night in May 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa vista y súper tranquilo
Stayed 1 night in May 2025

10/10 Excellent

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2025

8/10 Good

Haide

Liked: Cleanliness
Habitación amplia, iluminada muy agradable.
Stayed 1 night in Aug 2025

10/10 Excellent

Ies Robles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista increíble.
Stayed 1 night in Jul 2025

10/10 Excellent

Geoffrey

Liked: Amenities
Beautiful view of the park
Stayed 3 nights in Jul 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Me gusta todo en ese lugar
Stayed 1 night in May 2025

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !

2/10 Terrible

Pablo Enrique de Jesus

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Execelentes instalaciones, maña atención cliente
Stayed 1 night in Jun 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
Me sorprendió mucho el hotel, muy cómodo y bonito, solo estuvimos una noche pero sin duda alguna volveríamos a alojarnos.
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy padre y muy a gusto
Stayed 2 nights in Jun 2025

10/10 Excellent

ROSAURA ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo muy agradable, gran servicio, muy buen desayuno y siempre al pendiente de nosotros.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria del Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increible, la atencion, la limpieza El restaurante 10 / 10
Stayed 1 night in Jun 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025

10/10 Excellent

Beatriz Ileana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó y a pie de teatro del estado
Stayed 1 night in Apr 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Todo es execelente
Stayed 1 night in Jun 2025

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
It Is a clean, nice and friendly. I love to come to this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Berenise Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 1 night in Jul 2025