At Worcester Bank House Hotel Spa & Golf, BW Premier Collection, you can look forward to a golf course, a terrace, and a garden. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Treat yourself to aromatherapy, a body wrap, or a deep-tissue massage at the onsite spa. Be sure to enjoy breakfast, dinner, and American cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)
Standard Room, 1 Double Bed, Non Smoking (Cozy Room)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
1 bedroom
Sleeps 2
1 Double Bed
View all photos for Superior Room, 1 King Bed, Non Smoking
Superior Room, 1 King Bed, Non Smoking
9.49.4 out of 10
Exceptional
16 reviews
(16 reviews)
1 bedroom
Sleeps 2
1 King Bed
View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)
Family Room, Multiple Beds, Non Smoking (with Sofabed)
10.010.0 out of 10
Exceptional
1 review
(1 review)
1 bedroom
Sleeps 4
1 Double Bed and 1 Twin Bed
APARTMENT STANDARD
Sleeps 10
DOUBLE SUPERIOR KING BED
Sleeps 4
DOUBLE NON SMOKING
Sleeps 4
About the neighborhood
Located in Worcester, Worcester Bank House Hotel Spa & Golf, BW Premier Collection is in the city center. Bowl Xtreme and CJ's Old Grove Farm Shop are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Morgan Motor Company and Perdiswell Leisure Centre. Three Counties Showground and Spetchley Park Gardens are also worth visiting. Visit our Worcester travel guide
A4103, Bransford, Worcester, England, WR6 5JD
What's nearby
Malvern Hills
8 min drive - 5.9 km
University of Worcester
9 min drive - 7.3 km
Morgan Motor Company
10 min drive - 7.7 km
Worcestershire County Cricket Club
10 min drive - 8.0 km
Worcester Racecourse
10 min drive - 8.7 km
Getting around
Malvern Link Station
12 min drive
Birmingham Airport (BHX)
52 min drive
Restaurants
The Bell Inn
7 min drive
Greggs
6 min drive
The Bell Inn
6 min drive
Laylocks
5 min drive
McDonald's
7 min drive
About this property
Worcester Bank House Hotel Spa & Golf, BW Premier Collection
Upscale hotel in the city center
A golf course, a terrace, and a garden are just a few of the amenities provided at Worcester Bank House Hotel Spa & Golf, BW Premier Collection. Tee up with amenities like a driving range and golf lessons at this hotel. Indulge in aromatherapy, a body wrap, and a deep-tissue massage at the onsite spa. Be sure to enjoy breakfast, dinner, and American cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
An indoor pool along with sun loungers
Free self parking
English breakfast (surcharge), express check-in, and smoke-free premises
Massage treatment rooms, meeting rooms, and an elevator
Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 66 rooms boast comforts such as 24-hour room service, in addition to amenities like free WiFi.
Extra amenities include:
Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
Bathrooms with shower/tub combinations and free toiletries
English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 10 for children
2 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
Garden Room Restaurant
Sportsmans Bar
Things to do
18-hole golf course
Full-service spa
Golf driving range
Golf lessons
Gym
Indoor pool
Sauna
Steam room
Family friendly
Crib (surcharge)
Indoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Pool loungers
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night
Property payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 14.95 for adults and GBP 10.00 for children
Early check-in fee: GBP 30.00 (subject to availability)
Late check-out fee: GBP 30.00 (subject to availability)
Crib (infant bed) fee: GBP 10.0 per night
Rollaway bed fee: GBP 20.0 per night
Pool fee: GBP 15 per person per day
Spa fee: GBP 15.00 per person per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Worcester Bank House Hotel Spa & Golf, BW Premier Collection have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Worcester Bank House Hotel Spa & Golf, BW Premier Collection?
As of 21 Ramadan 2026, prices found for a 1-night stay for 2 adults at Worcester Bank House Hotel Spa & Golf, BW Premier Collection on 12 Shawwal 2026 start from SAR 377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Worcester Bank House Hotel Spa & Golf, BW Premier Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Worcester Bank House Hotel Spa & Golf, BW Premier Collection?
Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 30.00 (subject to availability).
What time is check-out at Worcester Bank House Hotel Spa & Golf, BW Premier Collection?
Check-out is at 11 AM. Late check-out is available for GBP 30.00 (subject to availability).
Where is Worcester Bank House Hotel Spa & Golf, BW Premier Collection located?
Located in the heart of Worcester, this spa hotel is within 6 mi (10 km) of Knapp & Papermill Reserve, Malvern Hills, and University of Worcester. Morgan Motor Company and Cripplegate Park are also within 6 mi (10 km).
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Reviews
Worcester Bank House Hotel Spa & Golf, BW Premier Collection Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Worcester Bank House Hotel, Spa & Golf delivered an adequate but underwhelming stay. The room and bed were ok, comparable to a Premier Inn in décor and comfort, but the wider hotel felt tired and poorly maintained. Hall carpets were sagging and dirty, woodwork was damaged, and several areas looked neglected. Despite its four‑star rating, the experience was closer to three‑star.
The Garden Room restaurant was the biggest disappointment. Although marketed as relaxed fine dining, the reality didn’t match. The menu was limited, the food average, and the service very poor. On a quiet Friday at 8pm, staff seemed disengaged, with long waits and no check‑ins. A supervisor offered dessert menus and never returned. One young staff member was apologetic, but overall service fell far below expectations. We refused the automatic 10% service charge, which was removed.
Breakfast was fine and self‑service, though I had to point out that the music was skipping before it was fixed. The spa pool was usable but again tired‑looking.
Overall, the hotel feels oversold and not maintained to the standard it advertises. There are better options for the money, and a Premier Inn would offer more reliable comfort. I wouldn’t return.
Stayed 1 night in Aug 2026
Verified review
6/10 Okay
Raymond
22 August 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly helpful staff, clean but could have done with an update. Spa facilities were fully booked and could not use them.
Need air con in the rooms. Staff were so helpful & accommodating. Pillows are not good. I feel use of pool & sauna would be better as included in night stay as I didn’t want to pay £15 each for a quick dip & sauna.
These are the only negative points. Everything else was amazing
Room was perfect for a family of 4 (two kids aged 9 & 10) and we needed them to have a separate bed - which was great as they could stretch out! Room was clean and spacious!
Breakfast was really nice, lots of selection.
Food in the evening was also great, and we sat outside in the garden area. The staff were wonderful in the restaurant and so friendly and helpful.
The wonderful lady on reception when we arrived made our girls’ stay, she was so kind and gave them some colouring and a lovely bear. We will definitely return!
We had a standard room which was suitably spacious for a comfortable stay.
The check in process was simple and straight forward.
Guest who book on Expedia (or other we sites) are required to pay £15 for spa access, whereas direct book guest pay £10 for the same service.
The spa is nice, but it’s a bit small. It wasn’t very busy so I had no issues whatsoever. But if it’s busier be aware: the sauna and steam room fits 2-3 people only, the whirlpool is suitable for 4 people. The pool is very spacious though and there’s plenty of indoor loungers to facilitate comfort when it’s cooler outside.
The golf course nearby is well maintained and offers a good 18 hole course, that hotel guests can utilise at a reduced green fee of £25 per person.
The buffet breakfast is delicious and offers everything one could want, including a good selection of gluten free items (kept apart from the rest of baked goods) and a choice of non-dairy milks.
The only thing I would have liked to see (for the cherry on top) is a smart tv that allows for guests to sign into their own Prime or Netflix accounts.
One thing to note is that although WiFi coverage in the hotel is excellent, mobile phone reception is terrible in the general area. So if you’re planning to work, you’re bound to areas that the hotel WiFi covers well enough.
Stayed 1 night in Aug 2026
Verified review
4/10 Poor
Russell
3 July 2026
Disliked: Staff & service
Most of the beer in the bar was off. We asked for an extra fan for the room, it didn't turn up. My wife is a vegan, we asked for oatmilk in the room. That didn't arrive either. To cap it all when we left we were told that we had to pay an extra £55.00 as the price we were quoted was less than what it should have been. Won't be stopping here again.
Nice enough, a bit shabby here and there (new carpets needed?!). A good spa (though don’t miss the hidden charge of £15pd on top of the room price to get in).
The WiFi needs to be better for the price.
Nice grounds for a drink and a decent restaurant (nice to have the pianist on Saturday night).
A good breakfast, but a bit frantic and thin if you leave it until the end of the session.
Swimming pool and spa very relaxing. Garden restaurant pleasant, food average. Breakfast wasn’t explained so we didn’t realise you could order eggs. Bacon was rubbery. Melon all gone by 9am. Pastries could have been fresher.
Good tea tray in room. Room was larger than expected.
Parts of the hotel are tired and in need of an upgrade. The bed base in the room we stayed in needed to be discarded and replaced. It had started to collapse and won’t be long before it completely breaks (room 104).
Excellent breakfast.
Stayed 2 nights in Apr 2026
Verified review
8/10 Good
Peter
12 April 2026
Liked: Cleanliness
Nice property. Quiet location. Clean room. Decent amenities and staff but not well equipped or overly friendly. Good breakfast.
Always enjoy our time here but it was a shock to find that access to the spa is no longer included. Expedia should make this clear on their website as the reviews all say how lovely the spa is butno mention of the £15 per person each day required which puts an additional £60 on an overnight stay if you want to go in when you get there and before you leave.
Lovely Hotel, clean, friendly staff.
Disappointed in the breakfast, looked at the menu online and was looking forward to some fresh eggs Benedict with salmon, instead it was a buffet breakfast with all the food under heat lights, so the eggs were like rubber, the bacon was very fatty, sausages dried out.
Fruit juice sat in open jugs so was like room temperature and open to atmosphere.
Would stay again but without the breakfast.
One of the best hotels my chap and I have stayed in for a long time. It wasn't 'tired', the staff were helpful, the breakfast was excellent and the room clean. If we had to fault it, being very picky, the bathroom was a bit cramped and the towels weren't changed when we asked.
The superb spa treatment that was a last minute booking, was a bonus. We highly recommend this hotel and we will be staying again.
Room was lovely an so was the spa! Didn’t like that I had to walk through the restaurant from the spa in a towel to get a drink! Then was handed a prosecco in a paper tea cup! That was the only downfall! Everything else was perfect ! The two young ladies behind the desk in reception were fabulous and very polite!
The room was clean and comfortable, The cooked breakfast was lovely, also the lunch with had in the bar area very tasty. Spa areas/pool were very clean and very helpful staff.
Stayed 1 night in Mar 2026
Verified review
6/10 Okay
Jeremy
18 February 2026
Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Feb 2026
Verified review
4/10 Poor
Maggie
8 February 2026
Liked: Cleanliness
Disliked: Amenities
Hidden costs. Inadequate spa facilities for the number of clientele. Billed incorrectly. Food menus pricey and the food was uninspiring and very average.
Danger of scalding as regulator on hot tap was locked onto full heat- had to call out staff to rectify problem.
The staff were fine, but it seemed they lacked direction at times.
False alarm from fire alarm just as dropping to sleep.
Definitely did not come up to expectations.