2/10
We came with 6 families for a large family reunion. Upon checking in we learned that one of the families was relocated to another property without notice and without any willingness to make accommodations. We intentionally booked at the same resort to be together as a large group and this made it very frustrating and not what we had expected.
Additionally the activities desk was extremely rude to several of our family members when we played pickle ball. The staff member working the check-in desk mentioned that she had been watching us on the cameras and at one point no one was playing on the reserved court. Yes, during the hour we took a water break- however, the staff member was incredibly rude to us. Also, to note we were the only families that had reserved the court and no other patrons were waiting.
Kathleen C.
أقام 3 ليالٍ في شهر يونيو عام 2023