2/10 سيّئ للغاية
Richard
٢٠٢٥ يونيو ٧
عناصر لم تنل الإعجاب: وسائل الراحة وحالة المنشأة ومرافقها
I checked out a day early so I requested a credit for early check out with the clerk in person upon checking out. It was high school graduation weekend, and they were fully booked and shouldn't have had a problem renting the room again as I left very early in the morning. I called the hotel on three occasions asking the status of my refund and was told each time they would ask their manager and get back with me. I never received a call back. I sent three emails requesting my refund and still haven't received any replies or refund from my emails. Bath towels are the size of a hand towel. North side exit door is broken so anybody can gain access to the rooms without a key card with is a major security issue. Breakfast choices are very limited. Front desk clerk is never at the front desk. Overall, I was very disappointed in my stay. I had stayed at this hotel two years ago and my visit two years ago was pleasant. I'm not sure what changed but I will not stay here again. I'm still waiting to hear back on my refund.
Richard
أقام 3 ليالٍ في شهر مايو عام 2025