"The New Yorker is always solid. The proximity to MSG can’t be beat."

"Because I booked with Expedia she said I didn’t get early check in or any am ex perks. Very dismissive"

"The shower has one glass door and it half open so water just sprays all over the bathroom floor. The shower faucet kept falling off so I had to screw it together to use it lol. Apparently there are 3 designated floors to grab ice but realistically you can only get ice on floor 4. No breakfast, snacks to buy, no toothbrush, no extra towels for the soaked bathroom floor. Just a horrible experience being in the hotel. Oh also the elevators are so small and also doesn’t run properly. My room window...

"Great stay! Cute boutique hotel. Guest room was larger than I expected, very clean and a great location for our trip!"

"The staff were really helpful and friendly and the location is good. The rooms are older than they look, as is the rest of the hotel."