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"Staff very friendly and helpful. Sufficient breakfast. Property maintenance probably needs to be reviewed as all areas inside and out looking tired."

"My parents stay 4 days in this hotel and they love their stay. They told me that the hotel was convenient, quiet and clean. They wanted to give their thanks to the personal who were really attentive and helpful with everything. Only complaint that they had was the fact that there is no lift on the property but Other than that everything was great "

"excellent - super staff"

"The apartment was great, conveniently located for Newcastle City Center (within a short walk, or short hop on the Metro), Jesmond Metro station and restaurants and cafes in the local area. Check in via the adjacent Holiday Inn was quick and efficient and access to parking (free with the apartment!) was easy. One minor gripe - when we set the sofa bed up, the mattress was dirty, covered in dust and food crumbs from the previous stay. Otherwise the apartment is comfortable and in a good...

"The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,"