"This is a very nice hotel. We thought the rooms were spacious enough and the amenities are excellent. Its location is also very convenient for tourists.
Unfortunately, we had an incident with an oversight from the housekeeping staff and we reported that to the front desk reception. It created unnecessary inconvenience.
The probelm was resolved within 36 hours , it was a tight schedule as we were only staying 3 nights.
In the end, we were satisfied with the resolution.
I want to re-interate...
"This is a very nice hotel. We thought the rooms were spacious enough and the amenities are excellent. Its location is also very convenient for tourists.
Unfortunately, we had an incident with an oversight from the housekeeping staff and we reported that to the front desk reception. It created unnecessary inconvenience.
The probelm was resolved within 36 hours , it was a tight schedule as we were only staying 3 nights.
In the end, we were satisfied with the resolution.
I want to re-interate...
Helen