Overall, we had a very pleasant stay and would gladly return. We arrived around 3:30pm, and although our room wasn’t ready, the staff was accommodating—they held our bags and delivered them to our room while we waited comfortably at the bar. Nicole, the bartender, was not only friendly and attentive but also made our wait enjoyable.
Our room was clean and comfortable, with beds that provided a great night’s sleep and excellent water pressure in the shower. However, we did notice some mold on the exterior of the walk-in shower, which was a minor drawback.
Breakfast service was a mixed experience. We received a menu on our door and scheduled room service for Saturday morning. Unfortunately, our order arrived 30 minutes late and the food was cold, though it was still tasty. No breakfast menu was provided for Sunday or Monday, which was a bit inconvenient.
The hotel’s beach access is unbeatable, and both the pool and poolside bar were well staffed. The DJ by the pool felt a bit makeshift, but added to the lively atmosphere. As an early riser, I noticed that pool and beach chairs weren’t set up until a bit later in the morning, but the timing was reasonable. The process for getting pool towels could be improved; currently, towels are set up on chairs and fluffed for you, which sometimes leads to a line and a wait—I’d prefer a more straightforward process.
The location is excellent, with easy walking distance to the wharf and other attractions.