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Helios Spa

4.0 star property
Travelers enjoy active days with basketball, racquetball/squash courts and volleyball, then relax on the pristine sandy shores of this beachfront paradise

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Golden Sands Beach Resort offers relaxation and recreation on its private shoreline. Enjoy three pools, including one with a waterslide for families. The 24-hour gym has fitness classes, and Helios Spa rejuvenates with a sauna and steam room.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Restaurant
  • Air conditioning

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during October, November, December, January, February, and March.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 98 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.22 for adults and EUR 10.22 for children
  • Uncovered self parking fee: EUR 10.22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Helios Spa have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Helios Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 10.22 per day. Limited spots are available.

What time is check-in at Helios Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Helios Spa?

Check-out is at noon.

Are there all-inclusive benefits at Helios Spa?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Helios Spa located?

This family-friendly Varna resort is located by the sea, within a 15-minute walk of Aquapolis and Golden Sands Beach. Trifon Zarezan Beach and Aladzha Monastery are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.0

Cleanliness

6.4

Location

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 4 out of 17 reviews

Reviews

Verified

8/10 Good

PieseAuto

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Helios

Mancare groaznica la Helios. Curatenie groaznica la restaurant unde se servea masa. Personal groaznic. In rest ok.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Sasha

Liked: Cleanliness, room comfort
Breakfast terrible . sauna breaks down. There are several pools one of them closed. Around the pools is very slippery.
Stayed 7 nights in Jul 2017
Verified

6/10 Okay

Mihaela

Liked: Staff & service
Disliked: Cleanliness

Not bad, but this is not a 4 star hotel. Maybe 2.

We had clean sheets, but that's pretty much all. The room was OK, but definitely not the room of a 4 star hotel. The shower hadn't been cleaned, there was hair left from the previous tourists and it stayed there for all the time we were there. The housekeeper only emptied the trash and brought toilet paper, but no fresh towels or toiletries. The pool and amenities were ok, only slippery outside the pool. The food....not bad, just pretty much the same every day. Overall not bad, but definitely not a 4 star hotel.
Stayed 5 nights in Jul 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice cheap hotel

Very (!) poor breakfast!!! The room was nice, the area is beautiful. Overall i recommend but dont book with breakfast
Verified

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

מלון נוח ונקי

סך הכל השירות היה מצטיין. מלון נקי ומסודר. נח מאד.
Verified

4/10 Poor

firooz

Disliked: Room comfort

Ut sidan var bra

jag skev jag skall rökare rum men fick icke rökare. Toilet spolningen funkade inte bra jag har sagt många gånger de sa ok men gjorde inget tills sista dagen . Hotellet ligger på en udda palats man måste få en bra info om allt man fick inget jag har gott vilse jag hade inte haft hotel adrss korten sedan jag fick kortet
Verified

2/10 Terrible

Shahar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very bad! dont go!

the room is very dirty, there are stains on the carpet, receptionist treated us like we are trash. there is no reception in the hotel, everything is done in the near hotel (doubletree Hilton). not recommended at all. very disappointing.
Verified

10/10 Excellent

Alandee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this Hotel several times. Its a 4 star hotel with 5 star staff nowadays. The complimentary breakfast is served next door in the 5 star Hilton Hotel, the breakfast offers a choice from a cooked selection and a buffet. The Staff were very good. The Hotel has an indoor mineral pool which is always warm to swim in, it also has a spa center, fitness suite and a sauna. GREAT value for money. There is a shuttle train to take you to the beach (its only around ten minutes if you walk).
Verified

8/10 Good

Ole Tom

Liked: Staff & service, property conditions & facilities, room comfort

Helt greit familiehotell.

Helt ok hotell, med to bassengområder og solsenger. Stille og rolige omgivelser , men samtidig ikke så langt til barer, diskoteker og restauranter. Maten var gjennomsnittlig bra, servicen godkjent. Mange aktiviteter for store og små.
Verified

8/10 Good

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ΞΕΝΟΔΟΧΕΙΟ ΓΙΑ ΟΙΚΟΓΕΝΕΙΑ

ΠΟΛΥ ΚΑΛΟ ΞΕΝΟΔΟΧΕΙΟ ΦΙΛΙΚΟ ΠΕΡΙΒΑΛΛΟΝ ΠΟΛΥ ΚΑΛΟ ΠΡΩΙΝΟ ΚΑΙ ΓΕΝΙΚΟΤΕΡΑ ΟΛΟΚΛΗΡΗ Η ΔΙΑΤΡΟΦΗ ΙΔΑΝΙΚΟ ΓΙΑ ΗΡΕΜΕΣ ΟΙΚΟΓΕΝΕΙΑΚΕΣ ΔΙΑΚΟΠΕΣ ΚΟΝΤΑ ΣΤΗΝ ΠΑΡΑΛΙΑ
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valse vriendelijkheid

Op het eerste gezicht lijkt Helios een mooi hotel echter de service is op z'n zachts gezegd niet goed. Valse vriendelijkheid, obers kijken met jalourse blikken naar de West-Europese touristen. Vreemde sfeer in de lobby. Wanneer je benenden naar de receptie loopt staan er 5 mensen je aan te staren, erg irritant. Een medewerker zat mij rond lachtend in de maling te nemen na een vraag van mij. Begreep heel goed wat ik bedoelde maar gaf geen antwoord. Het personeel lacht en zingt aan de zwembad bar en als jij wat wil bestellen dan kijken ze naar je zo van dat ze dat maar lastig vinden. Het meisje bij de receptie zei tegen mij dat het een 5 sterren hotel is. Op de website staat dat dit een 4 sterrenhotel is. In Nederland heeft z'n hotel hooguit 1 ster of geen ster. Bij het uitschecken werd niet eens gedag of bedankt gezegd. Voor heel veel euro's per nacht ga ik nooit meer naar dit hotel. Het gaat duidelijk alleen om geld in Helios en Golden Sands.
Verified

4/10 Poor

Daniel

Disliked: Cleanliness

Cheap......

The breakfast was very poor, very croudy. I felt like I was having breakfast in a school canteen! the staff was very rude, barely spoke any foreign language.
Verified

8/10 Good

Martine Mjøen

Stayed 1 night in Jun 2022
Verified

2/10 Terrible

Vassili

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort