"We got charge valet parking and paid 20 dollars and had to walk 15 mins to our car and no discount given. Not the most friendly staff but hotel is clean and decor is nice"

"Great location, very close to the fifth avenue (great brands)"

"good overall, the bald receptionist was an ass"

"Perfect location to view Times Square"

"Flight cancellation brought us to this hotel. Comfortable room and helpful staff. Main restaurant could use some improvement."

"Enjoyed my Stay there. Room service was terrible. Called many times for towels but no one was bringing so I have to use. My daughter’s used towel."

"The front desk was amazing. They were accommodating, friendly and very helpful. Our television wasn’t working when we got there and Julio came to the room and was terrific. He went above and beyond to help fix the problem. He was so friendly. He deserves a raise!"