2/10
We stayed in one of the villas. We were only staying for one night. We were not given any instructions on where to check in, as the villa was locked and we had to rely on a nearby resident to direct us to the hotel about 2 buildings down. Upon entering, we discovered the bathroom commode was leaking and there was water all over the bathroom tiles. They had to come and repair that. Then my husband opened the cabinet under the kitchen sink and it was filled with wet bugs and food that must have leaked from the kitchen sink. There was also an odor coming out of the cabinet. We called the desk and were told that there wasnt anyone on staff who could take care of it till next day. We were checking out in am so we were stuck with it. When checking out we asked the manager for a reasonable adjustment on the room due to the condition and maintenance needed, and we were only offered 10 percent discount which we refused.
Glenda
أقام ليلة واحدة (1) في شهر مايو عام 2025