"Firstly let me start with the positive and move on to the negative on arrival the staff could not be more helpful and polite then up to the room very clean and well presented with a massive comfy bed we then went down into the Bistro to enjoy a lovely cooked meal once again with great services I ..."

"Overall this was a great location directly across the street from Cardiff Castle. It was frantic because of the annual half-marathon attended by 29000 people (which we were not aware of at the time of booking) and the lifts were broken, but the front desk staff were extremely helpful. The room was ..."

"Friendly and helpful staff."

"Clean room very spacious"

"The location was perfect—just a short walk from the main attractions. Breakfast had plenty of variety and was delicious. Everything felt well cared for and relaxing. We’ll definitely return on our next visit and highly recommend this hotel to others."

"We chose Four Points Flex for its proximity to the train station. It was convenient, the staff were very helpful and the room, even though it was tiny had everything we needed to make us comfortable for our short stay. Thanks"