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KO'OLEBIL

3.5 star property

Choose dates to view prices

You can look forward to a poolside bar, a coffee shop/cafe, and a garden at KO'OLEBIL. For some rest and relaxation, visit the 4 hot tubs. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is SAR 326
SAR 395 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, in-room safe, individually furnished, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Pillowtop bed
Private bathroom
  • 1170 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, in-room safe, individually furnished, laptop workspace

Deluxe Double Room

Highlights

Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed - single
Pillowtop bed
Private bathroom
  • Garden view
  • 1170 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Sofa Bed

About the neighborhood

Located in Tonalá, KO'OLEBIL is near the beach. Local points of interest include Iglesia Vieja. Discover the area's water adventures with snorkeling, water skiing, and canoeing nearby, or enjoy the great outdoors with ecotours. Visit our Tonalá travel guide
Map
Calle principal Boca del Cielo, #1550, Tonalá, CHIS, 30513

What's nearby

  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    58 min drive - 24.8 km

Restaurants

  • Palapa Alexis
    6 min walk
  • Restaurante Erika
    9 min walk
  • Tachinaste
    6 min walk
  • Restaurante Alexis
    9 min walk
  • El Camaron Boca Del Cielo
    6 min walk

About this property

KO'OLEBIL

Family-friendly hotel by the sea
A poolside bar, a coffee shop/cafe, and a garden are just a few of the amenities provided at KO'OLEBIL. For some rest and relaxation, visit the 4 hot tubs. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, along with a lazy river, sun loungers, and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a banquet hall, and outdoor furniture
  • Beach umbrellas, 1 meeting room, and a porter/bellhop
Room features
All guestrooms are individually furnished, and boast comforts such as heated floors and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Highchairs and travel cribs
  • Pillowtop mattresses and sofa beds
  • Bathrooms with rainfall showers and bidets
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, heated floors, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 115 to 170 for adults and MXN 70 to 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Children's pool
  • Kayaking
  • Lazy river
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room sofa bed
  • Lazy river
  • Travel crib

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress
  • Single sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Free local calls
  • Heated floor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 115 to 170 for adults, and MXN 70 to 120 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Parking height restrictions apply
Guests under 7 years old are not allowed in the swimming pool or hot tub, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

KO'OLEBIL Hotel
KO'OLEBIL Tonalá
KO'OLEBIL Hotel Tonalá

Frequently asked questions

Does KO'OLEBIL have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at KO'OLEBIL?

As of 12 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at KO'OLEBIL on 13 Rabiʻ I 2026 start from SAR 326, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is KO'OLEBIL pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at KO'OLEBIL?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at KO'OLEBIL?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is KO'OLEBIL located?

Located by the sea, this family-friendly hotel is 29.9 mi (48.2 km) from La Sepultura Biosphere Reserve and 31.1 mi (50.1 km) from Iglesia Vieja.

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Reviews

KO'OLEBIL Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 15 out of 22 reviews
Rating 8 - Good. 5 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent and friendly staff! I will definitely be returning soon :)
Stayed 2 nights in May 2025

10/10 Excellent

Vera

Staff were great. Bed was comfortable. Amenities were good. I loved the pool and free parking.
Stayed 2 nights in Jan 2026

6/10 Okay

Siu

Liked: Staff & service
Mas mantenimiento y mas limpieza
Stayed 1 night in Oct 2025

10/10 Excellent

Jesus Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia. Muy buena opcion.

Sigue el navegador de google, pareciera no hay hotel pero unos metros mas allí estará. Discreto por fuera, bonito por dentro, la propiedad todo bien y agradable. Habitación: amplia, limpia, aire acondicionado funcionando al 100. En la habitación hay sillones comodos asi como una mesa de centro con banquitos. Señal de Sky en smart TV con Apps. WiFi. Personal atento y amable. Pedimos de cenar y nos llevaron los alimentos a la habitación sin costo extra. Varias albercas: para adultos (algo profunda) y tambien hay para niños. El personal de lobby nos oriento para pedir una lancha y visitar la parte de la isla/resturantes donde puedes llegar al mar. El hotel tiene su propio muelle donde te llevan y traen por $200 pesos. Detalles a mejorar: al usar la regadera, el agua tardaba en irse por lo que se formaba un gran charco. Una cortina/persiana estaba en mal estado (deshilada). Algunos focos/luminarias dentro de la habitación no prendían. El agua de la alberca se sentía muy caliente y el clima estaba caluroso.
Stayed 1 night in May 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opción de alojamiento en Boca del Cielo. El personal es muy amable
Stayed 1 night in Dec 2024

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo lugar y muy amables todos
Stayed 1 night in Sep 2024

10/10 Excellent

KARINA MARIBEL

Liked: Cleanliness, staff & service, property conditions & facilities
solo muy lejos la playa
Stayed 1 night in Aug 2024

8/10 Good

Janett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad cercana a la playa.
Stayed 1 night in May 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato del personal, desde el recibimiento, la estancia, siempre prestos para apoyar y orientar en cuanto a como moverse al estero, manglares o algun area circundante al hotel, los alimentos, snacks y postres deliciosos. Mil Gracias Sr. Oscar, Chef y todo el personal en general. Por supuesto que volveria en un futuro si Dios nos lo permite.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, bonito y el personal muy amable
Stayed 1 night in Mar 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Boca del Cielo.

Una muy buena experiencia, muy recomendable, muy tranquilo, se descansa bien, personal de servicio muy amable, el único detalle: le hace falta mantenimiento y limpieza a las albercas, tenían mucha lama y al pisar los azulejos se levantaban.
Stayed 2 nights in Nov 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para descanso, instalaciones de la habitación seminuevas, la alberca y el jacuzzi bien.

10/10 Excellent

Nora Maite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

EXCELENTE
Stayed 1 night in May 2023

10/10 Excellent

JORGE A.

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Celestino

Stayed 2 nights in Mar 2025

8/10 Good

Sandra Verónica

Stayed 1 night in Jan 2025

8/10 Good

Jhonny

Stayed 2 nights in Dec 2024

10/10 Excellent

Celestino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

jesus

Stayed 1 night in Aug 2023

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Stayed 4 nights in Jun 2023

10/10 Excellent

Norberto Vazquez

Stayed 1 night in Jun 2023