Hotel Chichen Itza

Property class: 3.5

Choose dates to view prices

Located close to Pyramid of Kukulkan and Court of the Thousand Columns, Hotel Chichen Itza provides a poolside bar, a terrace, and a garden. The on-site restaurant, LOS ARCOS, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
The current price is SAR 255
SAR 307 total
includes taxes & fees
25 Oct - 26 Oct

Room options

View all photos for Standard Double Room, Garden View, Poolside

A room with two beds, a window with curtains, a wooden ceiling, and a green wall.

Standard Double Room, Garden View, Poolside

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Tinum, Hotel Chichen Itza is in the city center and near a boardwalk/promenade. Pyramid of Kukulkan and Court of the Thousand Columns are notable landmarks, and the area's natural beauty can be seen at Cenote Ik kil and Cenote Yokdzonot. Gran Juego de Pelota is another place to visit that comes recommended. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like ecotours nearby. Visit our Pisté travel guide
Map
Av. Principal Piste Num. 45, Piste, Tinum, YUC, 97751

What's nearby

  • A large pyramid with tourists around it.
    Pre-Hispanic City of Chichen-Itza
    5 min drive - 3.6 km
  • A historical stone structure with a dome and surrounding walls, surrounded by trees.
    El Caracol
    8 min drive - 6.7 km
  • A natural water feature surrounded by dense vegetation and a stone structure.
    Cenote Ik kil
    10 min drive - 7.5 km
  • A large pyramid with tourists around it.
    Pyramid of Kukulkan
    17 min drive - 7.4 km
  • Temple of the Warriors
    5 min drive - 3.6 km

Getting around

  • Mérida International Airport (MID)
    99 min drive

Restaurants

  • Pueblo Maya
    4 min walk
  • Hacienda Xaybe'h D'Camara
    2 min walk
  • Chilam Balam
    14 min walk
  • Taco Maya
    3 min drive
  • Las Mestizas
    1 min walk

About this property

Hotel Chichen Itza

  • Family-friendly hotel near Pyramid of Kukulkan
  • Located close to Court of the Thousand Columns, Hotel Chichen Itza provides a poolside bar, a terrace, and a garden. The on-site restaurant, LOS ARCOS, offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with laundry facilities and a bar.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • A 24-hour front desk, luggage storage, and a front-desk safe
    • Tour/ticket assistance, concierge services, and multilingual staff
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as air conditioning.
  • More conveniences in all rooms include:
    • Tubs or showers and free toiletries
    • 29-inch LED TVs with cable channels
    • Balconies, childcare services, and coffee/tea makers

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.8 out of 10, Exceptional, 186 reviews
The price is SAR 295
SAR 355 total
includes taxes & fees
4 Nov - 5 Nov
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Frequently asked questions

Does Hotel Chichen Itza have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Chichen Itza?

As of 24 Shawwal 2026, prices found for a 1-night stay for 2 adults at Hotel Chichen Itza on 25 Shawwal 2026 start from SAR 255, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chichen Itza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Chichen Itza?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Chichen Itza?

Check-out is at noon. Late check-out is available for MXN 450 (subject to availability).

Where is Hotel Chichen Itza located?

This family-friendly Tinum hotel is located near a boardwalk/promenade, within 2 mi (3 km) of Pyramid of Kukulkan and Court of the Thousand Columns. Cenote Ik kil and Gran Juego de Pelota are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Chichen Itza Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 409 out of 836 reviews
Rating 8 - Good. 292 out of 836 reviews
Rating 6 - Okay. 99 out of 836 reviews
Rating 4 - Poor. 24 out of 836 reviews
Rating 2 - Terrible. 12 out of 836 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except a coffee machine. Neat and clean and friendly staff.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a nice hotel.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bar, nice restaurant, friendly staff, friendly fellow guests. Lovely pool and grounds to relax. Only 5 minutes from Chichen Itza.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. The bathrooms were big. We loved sitting by the outdoor pool, listening to the birds and swimming. We felt like we were in an oasis. The breakfast was excellent. The hotel is also very close to Chichen Itza. It has secure parking on site.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with friendly staff.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and convenient location for everything we needed to do in the area.
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful. Breakfast was good. Location is convenient. Room was fine. Enjoyed the birds and slept well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, the hotel had a problem with power but they upgraded us at mayaland hotel a short drive away and it was a wonderful hotel in the jungle with huge pool and a half dozen peacoks adorning the premisses. The stay was wonderful!!! Staff was super attentive!!!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great. Located in the heart of the town. Close to Chichen Itzá. Definitely recommend staying here.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was Ok and clean. Poolside table and lounge chairs. But not sure you go here for the pool - convent location, good dinner (not cheap but good) and nice breakfast (very good). WiFi was spotty. Rooms big but a bit dated.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property, Great Location

Beautiful property, rooms were nice and clean. Excellent location for going to the Chichen Itza site when it first opens (which is an excellent idea!)
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel, but due to electrical issues they moved us to their sister hotel that is located in the Chichen Itza property. The hotel was wonderful and the staff we fantastic. The restaurant was excellent, I highly recommend the Cochinita Pibil, it was excellent.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Walkable to Chichen Itza. Good breakfast served promptly by friendly staff. But overall property is tired and dated.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer 2024

We only stayed one night but we really enjoyed the restaurant and the pool. Friendly staff and clean rooms.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & great service
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to Hotel Chitchen Itza before. It is a great hotel. All the amenities you need in the heart of the Yucatan. It has never disappointed our Yucatan experience.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

We were a little nervous about this hotel, but it was absolutely fine. Helpful reception, food tasty and a welcoming swimming pool if it was too hot. I suspect most people coming here will stay only a night or two, and it is absolutely fine.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t wait to come back again one day! The staff was amazing, Jose at the front desk was so helpful. The included breakfast was tasty. You could walk to Chichén Itzá pyramids from the hotel.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and unique place to stay. Exotic and warming. We stayed here during the hurricane coming by the town. Staff kept us comfortable. Will be staying here in future to explore the town more.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to chichen itza. We walked twice in one day in the morning and at night time to see the lights show. The breakfast was really good which was included.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love!!

Gorgeous hotel with friendly employees, adorable stray dogs fed by guests, authentic and delicious food, and a fantastic courtyard and outside pool area (with swing!)
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent choice for our trip to the Yucatan peninsula. It’s conveniently located and easy to get to, staff was very good. Our booking included breakfast, which was very good. We stayed 3 nights and breakfast was one of my favorite things. It’s very close to chi Chen Itza.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually the property was in renovation and they took us to their parent company, hotel Mayaland; which was a huge upgrade as Mayaland is one of the oldest 1st class hotels on the area. It was great and the property and service was amazing. I would recommen Mayaland instead and we were lucky to be there paying a considerable lower rate 😁
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Love it! All of their staff is friendly and helpful. Their breakfast was great! Not to mention dinner, it was also great. Had a very relaxed evening in the pool after visiting Chichén Itzá ruins.
Stayed 1 night in Jul 2024