"Clean "

"We stayed for 2 nights, location was easy for tube and walking to London Zoo via Primrose Hill. We were lucky to be on 4th floor with a fantastic view of the city. We found the bed a bit firm, but the staff went above and beyond to add a duvet to soften the bed and also gave extra pillows. Would definitely recommend and will be visiting again."

"The hotel manager was great, making sure I was in a room that worked for the workshop I was giving - thank you!"

"Convenient to airport and taxi recommendation "

"This hotel is closed we were rebooked at the Europa Gatwick hotel a sister hotel connected with the Britannia Hotel chain. On the out side it looked ok check in was fine and the front desk staff were friendly and helpful. The twin room i booked was pretty spartan, lacking in pillows, one per guest, the beds were absolutely atrocious one could feel the springs thru the mattress and the bed creaked something chronic, there was also a very strange nude picture of a women on the wall over the bed...