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"Luxury hotel in a great location with truly kind and caring staff"

"Lovely visit! Great history and very kind staff."

"The hotel is centrally located in the city of Derry with large clean modern rooms. The bar is essentially the pub next door, which is quite busy. There aren't any real hotel amenities eg lobby or gym, so i did find it tricky without room servi e late at night. Nonetheless in normal hours it is great and comfortable place to stay."

"This was the best place we have ever stayed. Staff was incredible! Went above and beyond to care for us and make our stay as confortable as possible. The breakfast was delicious, and amazing. Would stay here over and over again. And hopefully will! Nowhere else I’d recommend."

"The property was unique and beautiful. In a very quiet neighborhood but close to many things. We arrived early before check in and they sat is in a lovely lounge and provided tea and snacks while we waited. The breakfast was fresh, generous and delicious. Definitely would stay there again"

"Lovely hotel in a regenerated area of the city. Good facilities. Only things that need improvement are staff customer service- waiters and waitresses are either young and clearly doing summer jobs or older staff where English is not their first language and I found either things asked for did not show up or staff didn’t understand. Also an electric charger for EV/ hybrid vehicles would be welcome."

"Great all round"

"This was a nice place just inside the walls which is what I was looking for. Very walkable, I liked the view of the wall and the outer city."

"Great place but it’s above a bar/club or something similar that’s very loud."

"Great place to sleep and a clean shower. Parking is free, but you will drive down a narrow alley to the car park. We had a VW Golf that fit just barely down this alley. Easy access to keys and room."

"Brilliant town Derry friendly people Good 👍"

"Needed somewhere in Derry for a few days whilst visiting family. Very pleased that I found the snug, quiet, clean , comfortable with absolutely everything you would need for a stay in Derry. Spacious lounge, comfortable bed and a well equipped little kitchen complete with some cereals and coffee and some milk in the fridge. Absolutely top of my list for my next visit to the city."

"Nice hotel. Free parking. Stayed as a family in 2 double-rooms as no family rooms available due to a footbacll competition in town. Rooms were very large and good beds. Parking was free which is always good. Staff very friendly. Booked breakfast upon check-in and a very good price (£24 for a family of 4). Good breakfast too. Would definately recommend this place."

"Staff and everyone was lovely"

"Great location and loved the room and artwork everywhere. It was a great room and liked how there was a separation door between the two rooms. I wish there was more communication. I tried reaching out about my room details, but was left unanswered. Lucky, the room situation with the two beds works out! Overall, loved the room, beds were a bit firm (but I like more firm beds) and everything was nice and clean. Would stay there again!"

"About a 10min walk outside of the walled city, the inn was clean and quiet, with a simple room for a good rate."

"Would have expected air con or a fan in a four star hotel. Also my room next to an area where people were chatting very loudly - not very pleasant. It should be marked as a quiet area."

"Serendipity house, lies about their amenities.  You cannot access the patio unless it’s breakfast for only 1.5 hours. There is NO lobby available for you to use. Additionally, there is NO RESTRUANT and NO BAR. They even listed it in the hotel room upon our stay, and neither were available, and the looks of it, they have not been available for quite a while. They do not care that they are lying. When you come you only have access to your room, so don’t plan on having anywhere else to hang out,...