2/10 سيّئ للغاية
Cynthia، Wellington
مسافر برفقة عائلة وأطفال صغا ر
١٣ أبريل ٢٠٢٦
My experience here was horrible. Although the room was clean, I was on the backside of the hotel which puts up to a small industrial plaza where a garage was located. The employees of the garage decided to have a party playing loud music and carrying on till after 4 AM in the morning. When I called the front desk all they said was they would try to call them to tell them to turn it down, but they never did. I asked to be moved to another room, but they said they were full and there was nothing they could do. In the morning when the new staff came in and I spoke with them, she said that they would move me to the front side of the hotel, but that I would have to gather all my belongings and wait till somebody checked out which was a huge inconvenience. I told them that I wanted to be reimbursed for the first night as I got no sleep whatsoever and neither did my child and I was informed that they would give me a $45 refund. The $45 refund reflects on the bill they gave me however the money they took out of my account is the full price and I never received the $45 refund so that was bogus and I paid for two full nights for one night of sleep and an inconvenience the next day as I had to wait for a room to become available. Also, when I want to use the washer and dryer had problems there in the dryer didn’t even work at all and now I was stuck with a washer full of wet clothes. I definitely would look to other options before selecting this hotel as I for one. Will never stay here
Cynthia
أقام ليلتين (2) في شهر أبريل عام 2026
