Verified
6/10 Okay
Todd
3 June 2026
We had an allergy problem. My son is allergic to tree nuts and peanuts. We made the staff and gm aware if it right away. They have all good labeled but had a chicken dish that said chicken and fruit. Come to find out it had Brazil nuts in it. As my son was taking his first bite of chicken ( it was in his mouth). The staff ran out with a fresh piece of chicken and told him it had Brazil nuts in it. When we questioned the GM she said that Brazil nuts are not tree nuts which they are in fact. The resort has an activity where you crack open the Brazil nuts from the on property Brazil nut trees. We immediately gave our son Benadryl so he was okay thankfully but we did bit appreciate the gms lane lie. Please be aware and very clear if any allergies. We thought we had been. It was very scary and upsetting for us all.
Todd
Stayed 2 nights in May 2026




















