"Room assigned turn out not matching as on the reservation. Rooms are too small, there are not enough space freely to move around."

"Very clean& helpful staff."

"The room is beautifully designed, clean and spacious. We loved the bathtub with a view. The staff was very helpful also. Thank you so much!"

"great view"

"Aliana was a lovely hotel, friendly & helpful.staff, clean and a great breakfast"

"Everything was fine until the day before check-out. They didn't clean the room, there were no towels, no water to drink and no tissues, even though I called the reception desk the night before. Breakfast every day same, so bored"

"Property just outside of the city center (10 min walk) rooms were clean and updated. I only stayed 1 night in Sa Pa but when I come back to stay, it would definitely be this place ahain. My view from room (809) was AMAZING."

"The breakfast buffet was great. Staffs were very attentive and room and bathroom were clean."

"Bring warm clothes. I booked the junior suite but feel the room could do with updating. Especially dampness/bathroom/shower curtain "

"The staff were extremley helpful and accomodating. We had many options for breakfast, including eggs cooked fresh your way."

"A cozy hotel near the center in a quiet neighborhood. The staff were just wonderful and so very helpful specially the ladies from reception and restaurant. Really happy with my stay. "

"Feel like it's run by family. Very nice staff"

"The staff were amazing - helpful, welcoming, and hard working to the point of seemingly being able to be everywhere at once. Large clean room with windows that opened to allow in the clean, fresh local air. Breakfast was small, but excellent, with buffet and made to order choices. The staff took care of ordering our tickets for the Fansipan funiculars, and cable car. Highly recommended!!"

"The hotel owner was amazing. The soup in the morning was delicious. The only issue was the noise, you can hear everything that’s going on in the hotel. But location was good. I would stay again."

"If there is any budget hotel that deserved 5 stars, it's this one, Sapa Garden Hotel.The rooms are big, the location is central. It is just 5 minutes walk from the Sun Plaza, the cafes, and the restaurants. The couple who owns the hotel are the nicest people. We can't thank them enough for letting us check in at 5am in all four rooms without any additional fee even though i offered to pay for early check in. It is highly recommended ! ⭐️⭐️⭐️⭐️⭐️"

"Beautiful President Suite, perfect except very sleepery tiles in the shower (suggestion to add an anti sleepery mat). Staffs were nice. Had only a bad experience with laundry servi1¹"