The hotel is in a very convenient location, just a few minutes’ walk from Taipei Main Station, making it easy to get around the city and getting to the airport. However, several aspects of the stay were disappointing.
Breakfast is served on the B1 level, and you have to walk down stairs to reach it. All food was pre-plated and left out without any way to keep it warm — when we arrived at 7 AM, everything was already cold.
The room was acceptable but noticeably older than what was advertised, and the bathroom had visible mold.
Despite booking through the VIP Access program, the only benefit offered was a soft drink each, which felt underwhelming. Also, we were only given one breakfast voucher for our two-night stay and had to ask for the second one.
Laundry facilities were technically available, but the laundry room is inside the restaurant, which was closed most of the time, making it effectively unusable.
Overall, while the location is excellent, the hotel experience itself felt more like a 3-star property and didn’t live up to expectations.
