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Hotel Hacienda

3.0 star property

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Acapulco Suite | Private kitchen
Front of property
Food and drink
Interior detail
Dos Jefes | City view

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Acapulco Suite

Acapulco Suite | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Kitchen
  • 55 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for El Nido

1 bedroom, soundproofing, iron/ironing board, free WiFi

El Nido

7.4 out of 10
Good
(28 reviews)

Highlights

Soundproofed
Air conditioning
TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Hair dryer
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dos Jefes

Dos Jefes | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Dos Jefes

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Hair dryer
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

1 bedroom, soundproofing, iron/ironing board, free WiFi

El Jefes

7.4 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Hair dryer
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
179 Cleveland Street, Redfern, NSW, 2016

What's nearby

  • SEA LIFE Sydney Aquarium - 4 min drive - 2.7 km
  • Star Casino - 4 min drive - 3.1 km
  • Circular Quay - 5 min drive - 4.3 km
  • Sydney Harbour Bridge - 5 min drive - 4.6 km
  • Sydney Opera House - 6 min drive - 4.6 km

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪RaRa - ‬6 min walk
  • ‪Khao Yum Thai - ‬6 min walk
  • ‪The Redfern - ‬6 min walk
  • ‪Big Daddy's Burger Bar - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk

About this property

Hotel Hacienda

Hotel near SEA LIFE Sydney Aquarium
Located close to Star Casino and Circular Quay, Hotel Hacienda has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), luggage storage, and concierge services
  • A vending machine, tour/ticket assistance, and smoke-free premises
  • Outdoor furniture and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 64 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Hydromassage showers and hair dryers
  • TVs with digital channels

Languages

Chinese (Mandarin), English, French, Hindi

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7.8 out of 10, Good, 174 reviews
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SAR 245 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured self parking on site (AUD 30 per night)
  • Limited onsite parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

Is Hotel Hacienda pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda?

Self parking is available for AUD 30.00 per night. Limited spots are available.

What time is check-in at Hotel Hacienda?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of AUD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Hacienda?

Check-out is at 11:00 AM. Late check-out is available for AUD 25 (subject to availability).

Where is Hotel Hacienda located?

Located in Redfern, this hotel is within 3 mi (5 km) of SEA LIFE Sydney Aquarium, Star Casino, and Overseas Passenger Terminal. Circular Quay and Sydney Opera House are also within 3 mi (5 km). Redfern Station is 6 minutes by foot and Sydney Redfern Station is 5 minutes.

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Hotel Hacienda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 198 out of 1000 reviews
Rating 8 - Good. 331 out of 1000 reviews
Rating 6 - Okay. 281 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 80 out of 1000 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Phoebe

Liked: Cleanliness, amenities, property conditions & facilities
Great coffee and comfortable beds. Good shower pressure too! Only thing I didnt like was the scent in the lobby
Stayed 1 night in Jun 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in May 2025

2/10 Terrible

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Manager was friendly on arrival and the room was clean neat and tidy but floors were polished concrete and room was tiny with no coffee or tea making facilities. Room was very noisy from trains running all night and other guests coming in during the night so unable to get any sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful space. The beds were clean and so comfortable. The staff were incredibly pleasant I would recommend this place to everybody.
Stayed 5 nights in Jan 2025

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

4/10 Poor

Elizabeth

Disliked: Amenities, property conditions & facilities
Very noisy train line got woken up by the next rooms alarm going off so can hear absolutely everything. Bed not great. Limited parking stuffy room. Blind didn’t work. Wasn’t great at all
Stayed 1 night in May 2025

8/10 Good

Wendy

Liked: Staff & service, amenities, property conditions & facilities
Loved the space and proximity to the soccer stadium. Trains were very noisy so ear plugs are advised. The two bedroom apartment was perfect for our family, comfortable beds and kitchen a bonus. The floor was dirty in corners so house keeping needs to be increased, otherwise perfect and a great price for the city
Stayed 1 night in Apr 2025

2/10 Terrible

Yvonne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels when we got there filthy room no breakfast as advertised on Expedia website! We got some of our money back but had the inconvenience of having to move hotels!
Stayed 6 nights in May 2025

10/10 Excellent

Millay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you need, nothing you don’t. Very consistent property.
Stayed 1 night in Feb 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jan 2025

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
I always choose to stay at this property when in Sydney.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 times in October. The last stay was the best. Very cute budget hotel. Comfy beds, lovely staff. Will definitely stay again.
Stayed 1 night in Oct 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean. Great mexican food
Stayed 3 nights in Nov 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but very clean and staff were lovely and helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherylynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful. You can hear the trains in our room. Last time we stayed we didn’t hear the trains.
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful and friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my partner and I will use hotel hacienda from time to time as it’s the most convenient location to be for our visits to Sydney - it’s clean, the beds are soft and comfy, it’s convenient as hell with a short walk to Redfern station and it’s incredibly budget friendly. The prices on weekends are a bit of a rort but you literally will not find a place cheaper in Sydney over a weekend that is this close to everything. Staff are lovely and usually let us check in early if it’s a weekday or a Friday - we’ll be back many many many more times as the years rolls by.
Stayed 1 night in Jan 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, lovely obliging staff. First time we have struck accommodation that doesn't provide a kettle or tea and coffee and milk. We just had to ask the friendly staff for them, including cups, but is this the way motels are heading? Nice place though.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff, good communication and a funky budget hotel. Love the Spanish vibe! Comfy beds, hot showers with good water pressure. Central location, good hotel for a short stay. I've stayed twice in the past two weeks and will book again.
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, tidy room and friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, delicious food in the restaurant all in a convenient location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great location and relaxed.
Stayed 3 nights in Aug 2023

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A glammed up budget stay, but clean and convenient

A great landing spot for a night. Room was teeny tiny but the bed was so comfortable. The hotel decor is so awesome and they have done a great job styling to make the space feel airy and larger than it is. The hotel is on a busy road and on a train line but that does make it convenient as it’s close to Redfern station and close to bars and cafes. Central is only a 10 min walk away, too. A bit of a shame the taco restaurant has closed as there were no options for a drink or snack in the lobby. You’re not going to want to stay here for a luxury staycation but as far as location, affordability and convenience goes, we’ll stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with my overnight stay. Convenient location. Will stay here again
Stayed 1 night in May 2024

2/10 Terrible

Shae

Disliked: Cleanliness, staff & service, property conditions & facilities
When booking the hotel, it was clearly stated that there was available parking (nothing about having to reserve or pay extra) which is what other hotels normally state. We had to park a 20 minute walk away from the hotel due to limited space. Place was also dirty and needs a good scrub. Very very small for the amount of money too.
Stayed 1 night in Mar 2025