"The rooms need upgrades, the pool was very dirty, maintenance was horrible"

"It said our room was big enough for five people so we were expecting two beds and a pullout couch upon arrival, It was just two queen size beds. Volume on tv did not work at all. Room was dirty, floor was covered in sand from the time we arrived. shower head and faucet were barely hanging felt like they were about t shoot off at any given moment. on the website/description say there was a laundry facility but there was not! There was a laundromat next to the gas station over a fence, but I had...