"Facility is very clean and staff are nice. There were special snack from 8 - 10 p.m. with ramen or ice cream for one guest during my visit. "

"Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle."

"無料の朝ごはんが、ありがたいです。 提携ホテルでの無料入浴サービスも良かったです。 駅からすぐも、雨の日だったので、ありがたかったです。"

"Great breakfast. Close to train station and Matsumoto Castle. "

"立地もホスピタリティも素晴らしい。"

"Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet. "

"Staff is friendly and efficient. The hotel is nicely renovated. Good price for our room."

"Great amenities, loved the bath room, friendly staff, convenient location"