2/10
I am writing to express my deep dissatisfaction with my recent stay at your hotel Elixir Hotei In Suva . The overall condition of the room was absolutely unacceptable and far below even the most basic standards.
The room was in a filthy and dirty state upon arrival.
The shower and toilet were in a particularly disgusting condition—clearly not cleaned or maintained.
The air conditioning did not work, making the room extremely uncomfortable.
There were no towels provided, nor was there any soap for handwashing.
There was also no extra sheet or blanket, which made sleeping very uncomfortable.
This was one of the worst hotel experiences I have ever had. I strongly urge your management team to address these issues immediately to avoid further complaints and negative reviews. Unfortunately, I didn't take any photos
Dan
أقام ليلتين (2) في شهر يونيو عام 2025