Find all hotels by Independent in Sun City, AZ

"Love the Hyatt, we keep coming back."

"Staff friendly, clean room comfortable "

"Staff were super friendly! Rooms were clean and bed was soooo comfortable! Best sleep I had in days! A lot of restaurants near by! I love the little details that the hotel had like complementary toothpaste. (I forgot.) and slippers in the room. "

"The pool"

"The staff was very accommodating when we asked to change rooms. Our first room was very old and the capet was stained and in terrible condition the screen was hanging off of the slider to the balcony and the security latch to the door fell off. There were phones in the room but they weren’t plugged into anything so I had to drive over to the lobby for help changing rooms. Another issue was the extensive noise from workers and leaf blowers and construction from surrounding properties. It was not a peaceful stay at all!"

"The room was clean. The bed was very comfortable. Nice TV. Great location near the medical center and many good restaurants. The staff was kind. "

"Great overall, but no shampoo or conditioner in the room. "

"Staff was helpful and friendly. 2 star because we were consistently being charged “pending” fees even though our stay was paid for a month in Advance through Expedia. Totals $300 still pending and I’m home now. This messed up my trip because that’s money I needed for activities and to buy souvenirs for family. Got stuck in an elevator the call button didn’t work we had to use our personal phone to call them hoping we had signal to call. Room service missed a day of cleaning. We had trash and no new towels in the room. Our room door was really hard to open we had to use body force to push it open while scanning it. Breakfast was limited and not halal or kosher friendly . Only pork meats. "

"I was hoping I could post a good review to counter the negative ones. However, after having a door lock that had loose screws, a shower that was luke-warm at best, no TV remote....and this was just the first room we were in. Our second room had to slam the door to close and no body wash in the shower. One positive note about the room, you could take off foot calluses with your towel. Sound deadening between the rooms was pretty good, especially for what appeared to be an older building. Staff was super friendly and was quick to assist when we contacted them. Looks like Best Western just bought this property. Hopefully they will make improvements."