Find all hotels by Independent in Strasburg, OH

"We were disappointed the bed was supposed to be a queen ended up with a full the exhaust fan didn't work door to the bathroom came off the hinges the one sink leaked both cold and hot and when it was fixed it was put on backwards "

"Room was dirty had no water pressure. The rooms had a very foul smell was not very happy overall and will never stay at this hotel again."

"The management just left 3 workers to fend for themselves. The maintenance guy was working the front desk, laundry, and housekeeping. He was a great guy, just previous owners messed everything up. It's not called the Townhouse anymore. He did the best he could for what he had. Air worked great and it was nice enough just to sleep in. "

"When i checked in i had to pay a deposit of $50 since i booked thru a third party, you in case there was damage. Even though i got the deposit back, no one told me before hand that it would be required. The staff would not give me a receipt to verify i had paid the deposit. So how was i supposed to believe i would get it back. Also would not give a receipt for my stay, sayingvi would get it from you. Not happy with the whole process so probably will not book with you again orvstay at same hotel"

"Our visit went very well. The rooms were clean and the bed was great (king size). I would have liked to have had better shower pressure but that was trivial. Breakfast was hot and the dining area was very clean and the food bar was well stocked. Staff were awesome. "

"We loved everything about this beautiful cottage! It was somehow spacious and cozy, all at the same time. Impeccably clean, well equipped and so very comfortable. The bed was THE most comfortable we've ever slept in..seriously, it was. The hosts, Tim and Melissa, were wonderful about ensuring that we had whatever we needed, even reaching out beforehand to see if there was anything special that we thought we would need. The location was quiet and peaceful and easy to get to. We enjoyed the baby grand piano in the living room (perfectly tuned) and the rocking chairs and hummingbird feeders on the porch (we saw our first hummers of the year!) The towels and linens were clean and perfectly fluffy. The kitchen was well equipped and stocked. And I was so pleased to find a vanity, with stool, a magnifying mirror and good lighting in the bathroom. We ladies appreciate thoughtful touches like that. We can't imagine anyone not enjoying their stay here and we hope to return soon."

"Very comfortable "

"Did not give us new towels , but they brought some up when we called. The staff was always cleaning and working on site though. Hot tub was closed off. The pool area needs some attention but they were working on it. Could really use more parking spots."

"Great hotel stay breakfast was exceptional addition"