"Stayed here a few times now for work trips.
Upon arrival, the reception was unmanned, and we were instructed to go to the DORMERO Bergström to check in. While I understand this is an operational requirement, the queue was significant, leaving the lone staff member on duty under immense pressure as they attempted to manage the surge of arrivals single-handedly. It was clear that the staffing levels provided by management were inadequate for the volume of guests.
Furthermore, when I requested an...
"Stayed here a few times now for work trips.
Upon arrival, the reception was unmanned, and we were instructed to go to the DORMERO Bergström to check in. While I understand this is an operational requirement, the queue was significant, leaving the lone staff member on duty under immense pressure as they attempted to manage the surge of arrivals single-handedly. It was clear that the staffing levels provided by management were inadequate for the volume of guests.
Furthermore, when I requested an...
Alex