We arrived around midnight on Thursday/early Friday morning, exhausted and with no energy left to complain — but the room was awful. It smelled strongly of mildew, and when we went into the bathroom, we found mold growing on the ceiling. The walls were dirty and smudged, and the blankets were stained. Everything about the room just felt gross and poorly maintained.
The next morning, we tried their “complimentary breakfast,” but it was honestly disgraceful to even call it a breakfast. After that, I spoke to the front desk about the condition of our room. They moved us to another room, which was slightly better but still not great. It really felt like a “you get what you pay for” situation, and I had low hopes that anything would be significantly better.
The second room was a bit cleaner, but the bathroom was still concerning. The cloth shower curtain was stained around the bottom, and it didn’t look like it had ever been properly cleaned. The water pressure in the shower was so intense my 11-year-old described it as feeling like needles hitting your skin — it didn’t bother me too much, but I can see how it would be uncomfortable for a child.
The pool was another disappointment: foggy, full of trash, and clearly not maintained well. Nights were loud and restless.
I would not recommend this hotel to families. Spend a little more and stay somewhere else — we definitely will next time.
