"My second stay here. It's a good location for all the theme parks with free transport to all the Universal parks. The property is in need of a little sprucing up, and the food and drink prices are way above average. But in general a good resort hotel."

"Clean, comfortable rooms, and cold AC. A pricey hotel but worth it for the location, express pass, and an overall excellent hotel. "

"The staff very courteous and helful"

"This was an ideal property to stay overnight (or longer) to visit universal resort or surrounding areas. The hotel was clean with a good size comfortable room (being shared by 2 adults and 2 teens). We found the check in quick and easy, with prompt access to luggage storage. The hotel provided email updates on when our room became available. The shuttle bus was simple to find and use and all staff were very helpful during our stay. The only downside was not all USB ports were working in our...

"Need a slide at pool. And free water in rooms. Bellmen were wonderful, but didn't like having to tip two people each time. One to load cart, then a different one to push and unload cart. Also, they tried to separate me from my luggage when I checked in. Very confusing. All employees were exceptional. Pool was beautiful and fun. Great pizza at pool too. Would stay here again"

"Great value and great hotel. "

"Everything was amazing "

"Excelente y bello hotel , muy conveniente estar dentro de Epic."