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I booked this hotel for two nights with my husband. We were warmly welcomed with champagne, which was a nice touch—though I can’t recall the gentleman’s name, he was very kind.
Unfortunately, the rest of our stay didn’t quite live up to expectations. We paid for their most expensive room to get a lake view, but what we got was a view of someone else’s balcony—not even a glimpse of the water. Definitely not worth the price.
The hotel advertises a “free shuttle,” but what they don’t clearly tell you upfront is that you’ll be charged a $79.95 resort fee, which supposedly covers things like access to the pool and bikes—none of which were mentioned until we checked out
Also, be sure to explicitly tell them if you don’t have a car. We were charged $30 per day for parking without being asked.
Overall, the hospitality at check-in was lovely, but everything else felt overpriced and not transparent. Disappointing.