The bathroom during our stay was very dirty. Either grease, blood, or something else smeared on the bathroom door frame, door knob & door. We also had a broken toilet seat. The seat was missing a chunk out of it. When we talked to the front desk guy that night he said he was aware of the seat, he thought it had been fixed, too late for maintenence to come and that they were at capacity & unable to move us. To speak to a manager in morning. In the morning we requested the manager. The lady in the front said the general manager was out at another property. She took my information & complaint. Said that she would pass along everything to the GM to contact me. He has yet to contact me. Very disappointed on how this whole situation was handled. The 2 employees at the front were polite, but I felt there should have been more concerned with our complaint. It shouldn't have happened. The establishment really needs a massive renovation. We would not stay here again.