"The location was excellent, close to the railway station and the RailAir stop, which is why we chose this hotel. Our biggest complaint were the two single beds, they were uncomfortably hot with only a single very heavy duvet. As simple sheet and blanket would be much more comfortable."

"We stayed at the Malmaison London for one night yesterday and had a really positive experience overall. From the moment we arrived, we were greeted by Victor, who gave us a genuinely warm welcome. He provided all the information we needed for our stay, along with a parking permit for the Malmaison spaces, which was really helpful. We arrived earlier than planned as we were attending a wedding, and Victor kindly arranged an early check‑in for us. This made a big difference to our day and was...