Overall we enjoyed our stay and would recommend. The hotel is very clean, furnished beautifully, and is in a great location in Chinatown. There are a couple reasons why we didn't give this stay 5/5. First, we found the male staff who checked us in to be quite cold and unwelcoming. The female staff at the desk at other times during our stay was very welcoming and friendly. We paid extra for the 'Premier Studio' when booking because we understood it had a private terrace (as pictured). We realized it didn't when checking-in, we were informed that the fine print says the 'Premier Studio' either comes with a private terrace or extra space with a sofa. We wouldn't have booked this room if we knew it didn't have a private terrace. The room was spacious but the use of space was strange - a tiny bathroom and way too much storage for a hotel stay. We were told at check-in that our room had a coffee maker and it did not - there is a coffee machine in the public kitchen. We didn't have any issues with street noise during our stay. Overall a good experience, just be careful and check what your room includes in the fine print.