Find all hotels by Independent in Shuzenji

"Very enjoyable experience. The staff was/is, overall, incredibly respectful/kind and the breakfast and dinner buffet, a better and cheaper option, was fantastic (with a large variety of options). The only issue with our stay is I have a shell fish allergy and made the mistake (my fault) of not informing the staff with enough lead time and the result was the fixed price dinner we paid a premium to enjoy, was not enjoyable as they could not substitute any ingredients, the server was visibly frustrated and made me feel embarrassed about my allergy, and the front desk after (our meal) suggested we eat at the buffet for our next evening meal, though they would not offer a refund for the difference. The Hakone area is beautiful and a nice break from Tokyo, Kyoto, etc. though the options for daily excursions are limited to the open air museum (really nice), a small museum, etc. "

"The staff were extremely polite and helpful. We appreciated the Japanese room which included a traditional Japanese dinner served in the room. The public bath was clean and relaxing. Be sure the reserve breakfast time early as they close at 10 Am."

"beautiful location and memorable views,"

"Personal onsen experience was the best in my 14 day Japan trip. Outdoor onsen feels like soaking in nature. Very close to Hakone shrine and all most popular spots in area."

"Amazing stay! Beautiful! From the room to the hotel itself, it was so great."

"Beautiful hotel"

"They do not have an onsite staff. This is not very clear at the time of booking. Not having an onsite staff means you cannot leave your bags at the hotel. So if you plan to drop your bags or have them delivered to the hotel, do not book with this hotel"

"The facility was the definition of Zen! Staff was friendly and attentive. The facility was minimalistic but beautiful! Welcome tea host and bartender DAVID, made our stay that much more memorable. If you decide to stay here, I highly recommend you visit the 8th floor in the evening for some libations and say hi to David for us!"

"Clean, convenient location to boat cruise and bus top, with immediate walk / view of the lake! Lovely personal hot tub. Make sure you are okay with either a bit of travel or pre ordering dinner though! Only one restaurant in town open for dinner in the area"