"房間特別，床是可調校式，抬高頭部至閱讀及看電視。房間有投影電視及升降屏幕。房間雖然小，但設計上盡用空間，有足夠感。廁所及淋浴間空間也足夠。10樓有24小時咖啡及茶供應，黃昏時間大堂有免費啤酒供應。酒店地點方便，步行幾分鐘有很多食肆，購物街及火車站及地鐵站，非常方便。"

"Everything from check-in to checkout was amazing. The facility was great with big room sizes, comfortable bed/pillows, and nicely set-up bathroom. Cleaning services were very accommodating for guest timelines and the 12pm checkout time was very welcome. "

"Best Onsen Resort in Town. It's my third time here and I'll definitely be planning on coming back!"

"Staff polite and helpful. Room was clean. Lived our view. Food was good. Only wish they had more options. Didn’t need a fancy dinner each night. "

"At the end of a two-week trip to Japan, Hakone Yutowa was a true highlight. We booked one of the condominium suites, which was large even by American hotel standards. The room had its own mineral hot spring bath that faced east and captured a gorgeous sunrise, as well as a spacious sitting room and comfortable beds. The hotel staff were gracious and accommodating, allowing us to leave our bags with them for a few hours after we had checked out. The meals were good, served buffet style; we ate...

"結婚式とその前泊で利用しました。式、披露宴、フロント、レストラン等、スタッフの対応が至れり尽くせりで感動しました。"

"The room was clean, comfortable bed, with great temperature control. It was perfect for us two. If you have mobility issues, (walk with cane, crutches, walker) I would go with a bigger room. Great room. Outdoor entrance and lobby was very classy. It provided health supplies (brush, toothbrush , toothpaste, skincare products, tea, coffee) if needed. Staff was very kind and let us store luggage for an hour after we checked out and even called a cab for us. Highly recommend this hotel!!! Great...

"One of the best hotels we’ve stayed in Japan! we booked the quad room and our kids loved the bunk bed layout and it was nice to have a lounge area to hang in our room. Room was super clean, spacious and modern with Pjs provided. The onsen was a nice bonus as well as the complimentary yuzu cider drinks! We loved our stay and wish we booked for longer! "