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The Thatched Cottage Inn

Property class: 3

Choose dates to view prices

Free English breakfast, a garden, and a bar are just a few of the amenities provided at The Thatched Cottage Inn. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare, and happy hour. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

A bedroom with a large bed, a chair, a TV mounted on the wall, and a window with curtains.

Classic Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a nightstand with a lamp, a window with curtains, and a wooden door.

Classic Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room

A double bed with white bedding and a wooden headboard, flanked by nightstands with lamps and a small drawer.

Family Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a TV, a desk with a computer, a mirror, and a door leading to another room.

Superior Double Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

A bedroom with a large bed, two nightstands, and a wall with a floral pattern.

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Cottage

A bedroom with a wooden bed, white bedding, red curtains, a radiator, and a painting on the wall.

Family Cottage

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Shepton Mallet is home to The Thatched Cottage Inn. Wells & Mendip Museum and Radstock Museum are cultural highlights, and travelers looking to shop may want to visit Kilver Court and Clarks Village. Longleat Safari and Adventure Park and Center Parcs Longleat Forest are also worth visiting. Visit our Shepton Mallet travel guide
Map
63-67 Charlton Rd, Shepton Mallet, England, BA4 5QF

What's nearby

  • A winding road through a mountainous landscape with rocky cliffs and grassy areas.
    Cheddar Gorge
    25 min drive - 32.1 km
  • Two lemurs on a grassy field.
    Longleat Safari and Adventure Park
    29 min drive - 32.5 km
  • A forest path lined with trees adorned with blue lights, a paved walkway, and a street lamp.
    Center Parcs Longleat Forest
    30 min drive - 34.5 km
  • Kilver Court
    9 min walk - 0.8 km
  • Royal Bath and West Showground
    6 min drive - 6.1 km

Getting around

  • Castle Cary Station
    11 min drive
  • Bristol International Airport (BRS)
    41 min drive

Restaurants

  • The Somerset Wagon
    10 min drive
  • The Cheeky Bean
    19 min walk
  • Costa Coffee
    3 min drive
  • The Thatched Cottage Inn
    1 min walk
  • Meal Machine
    4 min walk

About this property

The Thatched Cottage Inn

  • Property highlights
  • Consider a stay at The Thatched Cottage Inn and take advantage of free English breakfast, a garden, and a bar. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare, and happy hour. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Smoke-free premises, outdoor furniture, and meeting rooms
  • Room features
  • All guestrooms at The Thatched Cottage Inn have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
  • Other amenities include:
    • Changing tables and highchairs
    • Bathrooms with hair dryers and shampoo
    • Patios, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Thatched Cottage Inn

Family friendly

  • Changing table
  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Is The Thatched Cottage Inn pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Thatched Cottage Inn?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Thatched Cottage Inn?

Check-out is at 11:00 AM.

Where is The Thatched Cottage Inn located?

Situated in Shepton Mallet, this hotel is 0.5 mi (0.9 km) from Kilver Court and 2.8 mi (4.5 km) from Royal Bath and West Showground. Glastonbury Festival Site and Downside Abbey are also within 6 mi (10 km).

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Reviews

The Thatched Cottage Inn Reviews

7.0

Good

7.8

Cleanliness

6.4

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 139 reviews
Rating 8 - Good. 34 out of 139 reviews
Rating 6 - Okay. 25 out of 139 reviews
Rating 4 - Poor. 18 out of 139 reviews
Rating 2 - Terrible. 21 out of 139 reviews

Reviews

Verified review

8/10 Good

janet

Liked: Cleanliness, staff & service
I found Courtney and Cookie very helpful and able to deal with folk well. The breakfast is quite basic but the rooms are really lovely and spacious and it is fairly central.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, bed was huge and all bedding towels etc was VERY clean, had a meal in the evening and was very good size portions and value for money, staff were attentive and polite, would recommend
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and the staff were great.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Phil

Liked: Cleanliness, staff & service, amenities
Staff all very friendly and helpful. Room had plenty of space but could do with a refresh - bathroom in particular was looking very tired. Decent full English breakfast was worth the extra £8.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely, big comfy bed, big bathroom with bath and separate shower. Unfortunately arrived on sunday evening and kitchen not open for evening meals Electric car charging points in car park not working Young lad on breakfast duty was really nice but on his own so slight delay bringing orders.
Stayed 1 night in May 2026
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Parking easy, rooms clean but noise insulation poor, full English breakfast only available.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
Lovely room, lovely welcoming staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable room and quiet. Could have done with a bit of heating on as a bit chilly. Ethan behind the bar was wonderful and worked very hard.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly hotel. Clean comfortable room. Friendly staff. Could improve with the breakfast . Milk was out of date by 3 days
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was fantastic and spotless as was the Bathroom.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. The bed was so comfy. Staff happy, friendly and helpful.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Michele

Liked: Cleanliness, staff & service
Very friendly Manager, Andy. He made us feel very welcome!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Convenient location for town centre, easy parking, clean and quiet
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms and very comfortable beds. The shower riser rail needed replacing in one room as we had to hold the showerhead in order to use it. But water was hot and plentiful. Lots of parking available and electric car charge points too. Despite being near the main road the room was very quiet and no traffic noise heard. Staff were helpful although mixup on first morning with who was working so breakfast slightly delayed. 2nd day was much better with decent breakfast (but please don't put black pepper on everything!) Overall a lovely stay and conveniently located for us. We hope to return in the future.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

George

Disliked: Amenities, property conditions & facilities
Front of house guy friendly & helpful. However there was no heating in our room on a cold weekend. Breakfast was supposed to be "continental" but all we got (left out in a back room) was cereal and toast!! Nothing had an opening date on it as per food hygiene regs.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property with a lot of local history. The staff was exceptional and the food delicious.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Staff all terrific. Nice cosy space. Walkable distance to the town
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
A lovely large room and bathroom - comfortable bed and large bathroom with both double shower and a bath. Very clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get, clean, quiet, comfy bed,
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of character. Large comfortable room and huge bathroom. Staff at breakfast very friendly.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Nice large room,comfy bed. But very loud central heating boiler and only cereal and toast for breakfast when booking said English breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Thatched Cottage inn was exactly as we had expected. A lovely room with a large en-suite all very clean and ready for occupation. The towels were large and really soft. In the morning they offer continental breakfast only, with a good range of products to choose from.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly. Helpful staff

Staff very friendly and helpful. Room clean and comfortable. Had a soundproof window so very quiet. Food exceptional.
Family room
Bathroom
Stayed 1 night in Aug 2025