Free English breakfast, a garden, and a bar are just a few of the amenities provided at The Thatched Cottage Inn. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare, and happy hour. Stay connected with free in-room WiFi.
Shepton Mallet is home to The Thatched Cottage Inn. Wells & Mendip Museum and Radstock Museum are cultural highlights, and travelers looking to shop may want to visit Kilver Court and Clarks Village. Longleat Safari and Adventure Park and Center Parcs Longleat Forest are also worth visiting. Visit our Shepton Mallet travel guide
Consider a stay at The Thatched Cottage Inn and take advantage of free English breakfast, a garden, and a bar. The on-site restaurant, The Thatched Cottage Inn, offers lunch, light fare, and happy hour. Stay connected with free in-room WiFi.
Additional perks include:
Free self parking
Outdoor furniture, smoke-free premises, and meeting rooms
Room features
All guestrooms at The Thatched Cottage Inn have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Free English breakfast available 8:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
A bar/lounge
A restaurant
Restaurants on site
The Thatched Cottage Inn
Family friendly
Changing table
High chair
Guest services
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Outdoor furniture
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
19 accessible parking spaces
Front entrance ramp
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible restaurant
More
Smoking not allowed
Room amenities
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
More
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet
Frequently asked questions
Is The Thatched Cottage Inn pet-friendly?
Yes, dogs are allowed at this property.
How much does it cost to stay at The Thatched Cottage Inn?
As of 1 Rabiʻ II 2026, prices found for a 1-night stay for 2 adults at The Thatched Cottage Inn on 13 Rabiʻ II 2026 start from SAR 412, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at The Thatched Cottage Inn?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at The Thatched Cottage Inn?
Check-out is at 11:00 AM.
Where is The Thatched Cottage Inn located?
Situated in Shepton Mallet, this hotel is 0.5 mi (0.9 km) from Kilver Court and 2.8 mi (4.5 km) from Royal Bath and West Showground. Glastonbury Festival Site and Downside Abbey are also within 6 mi (10 km).
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Reviews
The Thatched Cottage Inn Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.0
Amenities
8.2
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 32 out of 80 reviews
10 - Excellent
32
Rating 8 - Good. 19 out of 80 reviews
8 - Good
19
Rating 6 - Okay. 11 out of 80 reviews
6 - Okay
11
Rating 4 - Poor. 8 out of 80 reviews
4 - Poor
8
Rating 2 - Terrible. 10 out of 80 reviews
2 - Terrible
10
Reviews
Verified
8/10 Good
Michele
30 December 2025
Liked: Cleanliness, staff & service
Very friendly Manager, Andy. He made us feel very welcome!
Michele
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Mark
1 November 2025
Liked: Cleanliness, staff & service, amenities
Room was fantastic and spotless as was the Bathroom.
Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it.
Room spotless.Bottle of water and a few biscuits would have been good. Shower needs attention. My offer included breakfast...the hotel does not do breakfast. Any refund for this?
Thatched Cottage inn was exactly as we had expected. A lovely room with a large en-suite all very clean and ready for occupation. The towels were large and really soft. In the morning they offer continental breakfast only, with a good range of products to choose from.
Safe parking. Excellent staff. Friendly and helpful. Menu is excellent and value for money.
Beds comfortable and rooms clean with tea coffee facilities. Bathroom with large white fluffy towels and complementary shampoo conditioner shower gel.
Nichola
Stayed 1 night in Oct 2025
Verified
8/10 Good
Alan
25 November 2025
Very welcoming. Room clean. Bed very comfortable. Good parking. Very dog friendly except there is nowhere to walk them.
Breakfast disappointing as no hot drink with continental and no offer of more toast. Bathroom clean but somewhat dated.
Staff very friendly and helpful. Room clean and comfortable. Had a soundproof window so very quiet. Food exceptional.
Bernadette
Stayed 1 night in Aug 2025
Verified
10/10 Excellent
SATPAL
6 December 2025
Liked: Cleanliness, staff & service, amenities
The place had literally changed management that day so unfortunately there was no cooked breakfast (only continental) until Sunday when the Chef would be in. Also the dinner menu was changed temporarily because of the sudden change in management. However, the new management and team were amazing in the service provided. Dinner was excellent and there was enough at breakfast for us to be satisfied. Rooms were spotless with plenty of tea, coffee and biscuits. Hot powerful shower with shampoo, shower gel, soap, etc provided. Comfortable bed and pillows. Dog friendly too.
Under new management and keen eager to please friendly staff. Executive beldroom of an excellent size and very comfortable.
Handily placed to use as base for travelling to surrounding areas.
Iain
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Emma
27 April 2025
Liked: Cleanliness, staff & service, amenities
Lovely inn to stay in with my two small dogs in way through to Devon - spacious immaculate room with separate bath and walk in shower, ample parking - soon to be hooked up for EV charging too! Friendly staff and good breakfast - what’s not to love!
Excellent room, good continental breakfast and welcoming staff.
Disappointing evening meal experience with multiple advertised aspects of the food and wine not available.
The room was large and clean and the nights were quiet and confortable. The staff were helpful and willing to adjust checkin and checkout times without imposing extra charges.
Restaurant times were limited, 1 hour for breakfast and no evening meal served Sunday night. Breakfast is included in the price, though the selection of food on offer for breakfast is a lot less than you would find at, say, premier inn.
So, in short, it is a small independent hotel and that has pros and cons.
Stephen
Stayed 2 nights in Sep 2025
Verified
6/10 Okay
Sonia
7 September 2025
Disliked: Property conditions & facilities
Tired rooms need to be painted and wall paper either updated or restuck to walls.
Breakfast was limited and not ready at gje designated time.
Room was spacious and a good quality matress. Bathroom was large and clean.