"Online pics showed a room with a desk but mine had only a bench and small low table. I asked the front desk staff to help with making a reservation and they refused and instead wanted me to use a QR code for a reservation service that did not have the restaurant listed. They just stared at me blankly."
"The room was clean, but rather cramped for our family of three. Breakfast was great, with a lot of variety. The staff was helpful, but the hotel was very busy. Although it was nice to have laundry facilities for guests to use, the machines were small, and frequently in use."
"We absolutely love this hotel. It is walkable to Otaru Canal and Sankaku Market. We do not have a parking lot on 1st day but it is not an issue as there are plently of options nearby. Family Mart is few steps away. The breakfast was good quality. We enjoyed it very much every morning and picked a 9am slot for non peak timing. The public bath was small and decent."
"The location was very convenient & in a quiet area. Just around a 10 minute walk from Otaru Eki. A 5 minute walk to the canal. There's a Family Mart across the street from the hotel. There was also a cute little shop selling mochi and manju nearby. I loved how the hotel was in a historic building. The bathroom was spacious & modern. Comfortable bed. Staff was friendly & very helpful. Would definitely stay there again."
"Very easy and close to get to from the station. Staff were pleasant. Coffee and seating in the foyer was very helpful coming in from the cold weather in February. Breakfast was across the road in the other building if you wanted it. "
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